Suddenly today the Windows mail program (which I use only as a news reader) is acting up. When clicking on a message there is a long pause before it is displayed. (This is true of all news accounts.) Sometimes the message shows, the preview pane goes blank, and then it redisplays. The problem is the same in the preview pane or if opening fully. This is NOT a connection issue. It applies to previously downloaded messages. I forced a compact cycle and did a reboot - no help. I suspect this may have something to do with yesterdays security update and wondered if anyone has had this problem or has any other ideas. Thanks.

* GTS:

Uninstall the update "Cumulative Security Update Internet Explorer 7" (KB931768).
-Michael

I have exactly the same problem, except that i use Mail only for getting mail. Ihave have heard that deleting update KB9831768 helps. I'll let you know. Nurdley
"GTS" wrote:

Thanks. I just did that here. It fixed the problem.
"Phil"

"MICHAEL"

Thanks. That was my suspicion too. Uninstalling it does fix the problem.

I removed the update mentioned, but it still takes 1-2 minutes to connect to the mail server and download any mail. Two days ago it did this in under 5 seconds. Any further suggestions?
"GTS" wrote:

What is the date of that particular update?
I just tried to remove it and found that I don't have it installed. I do all the installs automatically and I have 13 updates between 2/25/2007 and 4/11/2007. I'm surprised I have not had an automatic update in a week. I'll go check now. Nope, it tells me Windows is up to date and the last check was today.
Wondering,
Tom

"MICHAEL"

What is the date of that particular update (KB931768).?
I just tried to remove it and found that I don't have it installed. I do all the installs automatically and I have 13 updates between 2/25/2007 and 4/11/2007. I'm surprised I have not had an automatic update in a week. I'll go check now. Nope, it tells me Windows is up to date and the last check was today.
Wondering,
Tom

"MICHAEL"

"Tom Brown"

08/05/2007 is the date of the fix but it was installed, for me, at 3am gmt 09/05/07
note. KBs931906 & 905866 were also installed on the same occasion.

Removing KB931768 did the trick for me, but I agree that it is not quite as fast as it used to be. Nurdley
"Bruce Ogden" wrote:

You may notice that I posted twice. The first posting does not include the KB number.
That brings me to another problem I have with Mail.
If I open something in the Outbox to EDIT it, when I SEND it again, it does not delete the original version and I sometimes end up sending two similar emails unless I go into the Outbox and delete all but the last edition of an email.
Whazzupwithat?
Tom
P.S. To prove it, I will send this to the outbox and then open it and add a few words and then click on Send again.
"Tom Brown"

See, I told you so.
====================================== You may notice that I posted twice. The first posting does not include the KB number.
That brings me to another problem I have with Mail.
If I open something in the Outbox to EDIT it, when I SEND it again, it does not delete the original version and I sometimes end up sending two similar emails unless I go into the Outbox and delete all but the last edition of an email.
Whazzupwithat?
Tom
P.S. To prove it, I will send this to the outbox and then open it and add a few words and then click on Send again.
"Tom Brown"

Although some claim this is a bug, I believe that the designers felt that a message once sent to the outbox is not meant to be retrieved and re-edited. After all, most users configure their email client for immediate send, so a re-edit is not even possible.
Gary VanderMolen
"Tom Brown"

Gary,
Well, different strokes for different folks. I long ago changed that particular setting when I got tired of reviewing Sent messages and thinking "Rats, I wish I'd said .... " or finding embarassing typos. I don't want to be argumentative but I'm not sure your statement that "most users configure .... immediate send" is accurate.
In my book it's a bug that didn't exist in any previous versions of OE.
Tom

"Gary VanderMolen"

I think I just discovered it only happens in Newsgroups.
Tom
"Tom Brown"

While the update KB931768 messed up Windows Mail, it also corrupted McAfee SecurityCenter. Once I had uninstalled the update then uninstalled McAfee SecurityCenter and reinstalled it, everything was back to normal. However, I still have the taskbar icon saying I have a new update to install, the KB931768 update that messed everything up. Is there a way to inactivate the alert icon just for this particular update? Also, how do we get Microsoft to fix this update so it provides the necessary security without messing everything up?
"Phil" wrote:

I don't have the answer for you, but you're more likely to get that question answered in the Windows Update newsgroup.
Gary VanderMolen
"Bruce Ogden"

It worked properly in OE. Now its broken.
steve
"Gary VanderMolen"

Its a bug.
steve
"Tom Brown"

You should always disable antivirus software prior to installing an update.
steve
"Bruce Ogden"

That's one of several reasons why I got rid of Windows Live OneCare. It has no way of suspending or 'snoozing' the antivirus protection.
Gary VanderMolen
"Steve Cochran"

Thanks Steve,
Should we assume they (MS) know about it and are working on it?
Tom
"Steve Cochran"

Assuming a tester submitted this issue as a bug during the beta testing phase, I bet Microsoft's bug resolution was "as designed." Microsoft answered quite a few of my bug reports that way. Let's hope they threw away the mold and are using an entirely different code base for the new beta client to be released later this month.
Gary VanderMolen
"Tom Brown"

They are aware of it. How long it will take to fix it is another issue.
steve
"Tom Brown"

And one of the many reasons I never installed it.
steve
"Gary VanderMolen"

"Bruce Ogden"

Just in case you didn't get your answer.
From Windows Update screen, hit View Available Updates. Right-click offending update and select Hide Update from the context menu. Why they couldn't have put a hint in the left-hand frame....