Unexpected Shutdown ONLY when I close my notebook?


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Unexpected Shutdown ONLY when I close my notebook?

Windows Vista

zigzag
May 9 2008, 07:32 PM | Tags: Unexpected Only Close Shutdown Notebook
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I've been searching for a fix for this, with no success: I have an unexpected shutdown every time I close the lid on my week-old Toshiba A205-S4577. I have my preferences set to sleep when I close the lid, but instead of waking back up, the screen remains black except for the cursor, and then it either shuts down and restarts by itself or I have to do it manually. I was having the problem initially whenever it came out of sleep, but now sleep mode works normally as long as the lid remains open. I have Vista Home Premium, dual-core, 1gb ram. Hopefully someone can help. TIA!
Kristy
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adioni
May 10 2008, 02:43 PM | Tags: Only Close Notebook Shutdown Unexpected
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I assume you used the advanced settings in the power control panel? And it only does it when entering Sleep from lid shut, but not when entering Sleep from any other trigger? I'd wonder two things...one, to bring Toshiba in to this problem in case it's a hardware issue, and two, did you uninstall a bunch of junkware and maybe uninstall one thing too many?
Dana Cline - MCE MVP
"Kristy Creighton"
QUOTE
I've been searching for a fix for this, with no success: I have an unexpected shutdown every time I close the lid on my week-old Toshiba A205-S4577. I have my preferences set to sleep when I close the lid, but instead of waking back up, the screen remains black except for the cursor, and then it either shuts down and restarts by itself or I have to do it manually. I was having the problem initially whenever it came out of sleep, but now sleep mode works normally as long as the lid remains open. I have Vista Home Premium, dual-core, 1gb ram. Hopefully someone can help. TIA!
Kristy

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darya777
May 11 2008, 01:18 PM | Tags: Only Close Unexpected Notebook Shutdown
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Yes, only from when I close the lid, at this point (although I did have the problem across the board before, all seems to be resolved except for the lid issue). I've used the advanced settings and I've hardly uninstalled anything as of yet. I was replacing my work notebook, which I needed immediately, so I got what I needed up to to speed before I bothered worrying about the junkware. Kristy "Dana Cline - MVP"
QUOTE
I assume you used the advanced settings in the power control panel? And it only does it when entering Sleep from lid shut, but not when entering Sleep from any other trigger? I'd wonder two things...one, to bring Toshiba in to this problem in case it's a hardware issue, and two, did you uninstall a bunch of junkware and maybe uninstall one thing too many?
Dana Cline - MCE MVP
"Kristy Creighton" I've been searching for a fix for this, with no success: I have an unexpected shutdown every time I close the lid on my week-old Toshiba A205-S4577. I have my preferences set to sleep when I close the lid, but instead of waking back up, the screen remains black except for the cursor, and then it either shuts down and restarts by itself or I have to do it manually. I was having the problem initially whenever it came out of sleep, but now sleep mode works normally as long as the lid remains open. I have Vista Home Premium, dual-core, 1gb ram. Hopefully someone can help. TIA!
Kristy

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Gibby
May 11 2008, 06:27 PM | Tags: Notebook Shutdown Unexpected Close Only
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Well, it still may or may not be a hardware issue - only Toshiba can determine that, I'd think. They may be able to ship a replacement where all you need to do is swap your hard drive in.
I moved right in to my new HP laptop, then a week later decided it was too much hassle so I loaded Ultimate from scratch, along with all the drivers from their web site. Works great now, without all the junkware...and it only took me 1 day to backup, install, and reload all the apps.
Dana Cline - MCE MVP
"Kcpirana"
QUOTE
Yes, only from when I close the lid, at this point (although I did have the problem across the board before, all seems to be resolved except for the lid issue). I've used the advanced settings and I've hardly uninstalled anything as of yet. I was replacing my work notebook, which I needed immediately, so I got what I needed up to to speed before I bothered worrying about the junkware. Kristy "Dana Cline - MVP" I assume you used the advanced settings in the power control panel? And it only does it when entering Sleep from lid shut, but not when entering Sleep from any other trigger? I'd wonder two things...one, to bring Toshiba in to this problem in case it's a hardware issue, and two, did you uninstall a bunch of junkware and maybe uninstall one thing too many?
Dana Cline - MCE MVP
"Kristy Creighton" I've been searching for a fix for this, with no success: I have an unexpected shutdown every time I close the lid on my week-old Toshiba A205-S4577. I have my preferences set to sleep when I close the lid, but instead of waking back up, the screen remains black except for the cursor, and then it either shuts down and restarts by itself or I have to do it manually. I was having the problem initially whenever it came out of sleep, but now sleep mode works normally as long as the lid remains open. I have Vista Home Premium, dual-core, 1gb ram. Hopefully someone can help. TIA!
Kristy

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tiresmankol
May 11 2008, 08:50 PM | Tags: Notebook Shutdown Close Only Unexpected
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Thanks, Dana. I'm going to see what I can find out from Toshiba, I guess.
Kristy "Dana Cline - MVP"
QUOTE
Well, it still may or may not be a hardware issue - only Toshiba can determine that, I'd think. They may be able to ship a replacement where all you need to do is swap your hard drive in.
I moved right in to my new HP laptop, then a week later decided it was too much hassle so I loaded Ultimate from scratch, along with all the drivers from their web site. Works great now, without all the junkware...and it only took me 1 day to backup, install, and reload all the apps.
Dana Cline - MCE MVP
"Kcpirana" Yes, only from when I close the lid, at this point (although I did have the problem across the board before, all seems to be resolved except for the lid issue). I've used the advanced settings and I've hardly uninstalled anything as of yet. I was replacing my work notebook, which I needed immediately, so I got what I needed up to to speed before I bothered worrying about the junkware. Kristy "Dana Cline - MVP" I assume you used the advanced settings in the power control panel? And it only does it when entering Sleep from lid shut, but not when entering Sleep from any other trigger? I'd wonder two things...one, to bring Toshiba in to this problem in case it's a hardware issue, and two, did you uninstall a bunch of junkware and maybe uninstall one thing too many?
Dana Cline - MCE MVP
"Kristy Creighton" I've been searching for a fix for this, with no success: I have an unexpected shutdown every time I close the lid on my week-old Toshiba A205-S4577. I have my preferences set to sleep when I close the lid, but instead of waking back up, the screen remains black except for the cursor, and then it either shuts down and restarts by itself or I have to do it manually. I was having the problem initially whenever it came out of sleep, but now sleep mode works normally as long as the lid remains open. I have Vista Home Premium, dual-core, 1gb ram. Hopefully someone can help. TIA!
Kristy


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fishy
May 12 2008, 03:57 AM | Tags: Close Only Unexpected Shutdown Notebook
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Please let us know what they say...
Dana Cline - MCE MVP
"Kcpirana"
QUOTE
Thanks, Dana. I'm going to see what I can find out from Toshiba, I guess.
Kristy "Dana Cline - MVP" Well, it still may or may not be a hardware issue - only Toshiba can determine that, I'd think. They may be able to ship a replacement where all you need to do is swap your hard drive in.
I moved right in to my new HP laptop, then a week later decided it was too much hassle so I loaded Ultimate from scratch, along with all the drivers from their web site. Works great now, without all the junkware...and it only took me 1 day to backup, install, and reload all the apps.
Dana Cline - MCE MVP
"Kcpirana" Yes, only from when I close the lid, at this point (although I did have the problem across the board before, all seems to be resolved except for the lid issue). I've used the advanced settings and I've hardly uninstalled anything as of yet. I was replacing my work notebook, which I needed immediately, so I got what I needed up to to speed before I bothered worrying about the junkware. Kristy "Dana Cline - MVP" I assume you used the advanced settings in the power control panel? And it only does it when entering Sleep from lid shut, but not when entering Sleep from any other trigger? I'd wonder two things...one, to bring Toshiba in to this problem in case it's a hardware issue, and two, did you uninstall a bunch of junkware and maybe uninstall one thing too many?
Dana Cline - MCE MVP
"Kristy Creighton" I've been searching for a fix for this, with no success: I have an unexpected shutdown every time I close the lid on my week-old Toshiba A205-S4577. I have my preferences set to sleep when I close the lid, but instead of waking back up, the screen remains black except for the cursor, and then it either shuts down and restarts by itself or I have to do it manually. I was having the problem initially whenever it came out of sleep, but now sleep mode works normally as long as the lid remains open. I have Vista Home Premium, dual-core, 1gb ram. Hopefully someone can help. TIA!
Kristy



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howdy
May 12 2008, 08:34 PM | Tags: Only Notebook Unexpected Close Shutdown
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They have no idea. They had me disable everything in the startup tab of msconfig and add items one by one, allowing the computer to go to sleep each time by shutting down the lid. So far, no good. I have a case number to call back when I've done that.
I wanted to double-check to be sure, when you referred to Advanced Options in the Control Panel Power Options panel, I have "allow hybrid sleep" enabled for both the Balanced and the High Performance plan settings. I'm assuming these are the options you were referring to? What should they be set to?
Thanks! Kristy "Dana Cline - MVP"
QUOTE
Please let us know what they say...
Dana Cline - MCE MVP
"Kcpirana" Thanks, Dana. I'm going to see what I can find out from Toshiba, I guess.
Kristy "Dana Cline - MVP" Well, it still may or may not be a hardware issue - only Toshiba can determine that, I'd think. They may be able to ship a replacement where all you need to do is swap your hard drive in.
I moved right in to my new HP laptop, then a week later decided it was too much hassle so I loaded Ultimate from scratch, along with all the drivers from their web site. Works great now, without all the junkware...and it only took me 1 day to backup, install, and reload all the apps.
Dana Cline - MCE MVP
"Kcpirana" Yes, only from when I close the lid, at this point (although I did have the problem across the board before, all seems to be resolved except for the lid issue). I've used the advanced settings and I've hardly uninstalled anything as of yet. I was replacing my work notebook, which I needed immediately, so I got what I needed up to to speed before I bothered worrying about the junkware. Kristy "Dana Cline - MVP" I assume you used the advanced settings in the power control panel? And it only does it when entering Sleep from lid shut, but not when entering Sleep from any other trigger? I'd wonder two things...one, to bring Toshiba in to this problem in case it's a hardware issue, and two, did you uninstall a bunch of junkware and maybe uninstall one thing too many?
Dana Cline - MCE MVP
"Kristy Creighton" I've been searching for a fix for this, with no success: I have an unexpected shutdown every time I close the lid on my week-old Toshiba A205-S4577. I have my preferences set to sleep when I close the lid, but instead of waking back up, the screen remains black except for the cursor, and then it either shuts down and restarts by itself or I have to do it manually. I was having the problem initially whenever it came out of sleep, but now sleep mode works normally as long as the lid remains open. I have Vista Home Premium, dual-core, 1gb ram. Hopefully someone can help. TIA!
Kristy




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