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Member
 
Group: Members
Posts: 122
Member No.: 1233
Joined: 15-May 08

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I've been searching for a fix for this, with no success: I have an unexpected shutdown every time I close the lid on my week-old Toshiba A205-S4577. I have my preferences set to sleep when I close the lid, but instead of waking back up, the screen remains black except for the cursor, and then it either shuts down and restarts by itself or I have to do it manually. I was having the problem initially whenever it came out of sleep, but now sleep mode works normally as long as the lid remains open. I have Vista Home Premium, dual-core, 1gb ram. Hopefully someone can help. TIA! Kristy
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adioni |
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Group: Members
Posts: 195
Member No.: 562
Joined: 10-January 08

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I assume you used the advanced settings in the power control panel? And it only does it when entering Sleep from lid shut, but not when entering Sleep from any other trigger? I'd wonder two things...one, to bring Toshiba in to this problem in case it's a hardware issue, and two, did you uninstall a bunch of junkware and maybe uninstall one thing too many? Dana Cline - MCE MVP "Kristy Creighton"
| QUOTE | I've been searching for a fix for this, with no success: I have an unexpected shutdown every time I close the lid on my week-old Toshiba A205-S4577. I have my preferences set to sleep when I close the lid, but instead of waking back up, the screen remains black except for the cursor, and then it either shuts down and restarts by itself or I have to do it manually. I was having the problem initially whenever it came out of sleep, but now sleep mode works normally as long as the lid remains open. I have Vista Home Premium, dual-core, 1gb ram. Hopefully someone can help. TIA! Kristy |
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darya777 |
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Group: Members
Posts: 1048
Member No.: 299
Joined: 17-October 07

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Yes, only from when I close the lid, at this point (although I did have the problem across the board before, all seems to be resolved except for the lid issue). I've used the advanced settings and I've hardly uninstalled anything as of yet. I was replacing my work notebook, which I needed immediately, so I got what I needed up to to speed before I bothered worrying about the junkware. Kristy "Dana Cline - MVP"
| QUOTE | I assume you used the advanced settings in the power control panel? And it only does it when entering Sleep from lid shut, but not when entering Sleep from any other trigger? I'd wonder two things...one, to bring Toshiba in to this problem in case it's a hardware issue, and two, did you uninstall a bunch of junkware and maybe uninstall one thing too many? Dana Cline - MCE MVP "Kristy Creighton" I've been searching for a fix for this, with no success: I have an unexpected shutdown every time I close the lid on my week-old Toshiba A205-S4577. I have my preferences set to sleep when I close the lid, but instead of waking back up, the screen remains black except for the cursor, and then it either shuts down and restarts by itself or I have to do it manually. I was having the problem initially whenever it came out of sleep, but now sleep mode works normally as long as the lid remains open. I have Vista Home Premium, dual-core, 1gb ram. Hopefully someone can help. TIA! Kristy
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Gibby |
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Member
 
Group: Members
Posts: 192
Member No.: 258
Joined: 24-October 07

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Well, it still may or may not be a hardware issue - only Toshiba can determine that, I'd think. They may be able to ship a replacement where all you need to do is swap your hard drive in. I moved right in to my new HP laptop, then a week later decided it was too much hassle so I loaded Ultimate from scratch, along with all the drivers from their web site. Works great now, without all the junkware...and it only took me 1 day to backup, install, and reload all the apps. Dana Cline - MCE MVP "Kcpirana"
| QUOTE | Yes, only from when I close the lid, at this point (although I did have the problem across the board before, all seems to be resolved except for the lid issue). I've used the advanced settings and I've hardly uninstalled anything as of yet. I was replacing my work notebook, which I needed immediately, so I got what I needed up to to speed before I bothered worrying about the junkware. Kristy "Dana Cline - MVP" I assume you used the advanced settings in the power control panel? And it only does it when entering Sleep from lid shut, but not when entering Sleep from any other trigger? I'd wonder two things...one, to bring Toshiba in to this problem in case it's a hardware issue, and two, did you uninstall a bunch of junkware and maybe uninstall one thing too many? Dana Cline - MCE MVP "Kristy Creighton" I've been searching for a fix for this, with no success: I have an unexpected shutdown every time I close the lid on my week-old Toshiba A205-S4577. I have my preferences set to sleep when I close the lid, but instead of waking back up, the screen remains black except for the cursor, and then it either shuts down and restarts by itself or I have to do it manually. I was having the problem initially whenever it came out of sleep, but now sleep mode works normally as long as the lid remains open. I have Vista Home Premium, dual-core, 1gb ram. Hopefully someone can help. TIA! Kristy |
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tiresmankol |
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Member
 
Group: Members
Posts: 105
Member No.: 998
Joined: 30-May 08

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Thanks, Dana. I'm going to see what I can find out from Toshiba, I guess. Kristy "Dana Cline - MVP"
| QUOTE | Well, it still may or may not be a hardware issue - only Toshiba can determine that, I'd think. They may be able to ship a replacement where all you need to do is swap your hard drive in. I moved right in to my new HP laptop, then a week later decided it was too much hassle so I loaded Ultimate from scratch, along with all the drivers from their web site. Works great now, without all the junkware...and it only took me 1 day to backup, install, and reload all the apps. Dana Cline - MCE MVP "Kcpirana" Yes, only from when I close the lid, at this point (although I did have the problem across the board before, all seems to be resolved except for the lid issue). I've used the advanced settings and I've hardly uninstalled anything as of yet. I was replacing my work notebook, which I needed immediately, so I got what I needed up to to speed before I bothered worrying about the junkware. Kristy "Dana Cline - MVP" I assume you used the advanced settings in the power control panel? And it only does it when entering Sleep from lid shut, but not when entering Sleep from any other trigger? I'd wonder two things...one, to bring Toshiba in to this problem in case it's a hardware issue, and two, did you uninstall a bunch of junkware and maybe uninstall one thing too many? Dana Cline - MCE MVP "Kristy Creighton" I've been searching for a fix for this, with no success: I have an unexpected shutdown every time I close the lid on my week-old Toshiba A205-S4577. I have my preferences set to sleep when I close the lid, but instead of waking back up, the screen remains black except for the cursor, and then it either shuts down and restarts by itself or I have to do it manually. I was having the problem initially whenever it came out of sleep, but now sleep mode works normally as long as the lid remains open. I have Vista Home Premium, dual-core, 1gb ram. Hopefully someone can help. TIA! Kristy
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fishy |
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Member

Group: Members
Posts: 42
Member No.: 567
Joined: 07-September 07

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Please let us know what they say... Dana Cline - MCE MVP "Kcpirana"
| QUOTE | Thanks, Dana. I'm going to see what I can find out from Toshiba, I guess. Kristy "Dana Cline - MVP" Well, it still may or may not be a hardware issue - only Toshiba can determine that, I'd think. They may be able to ship a replacement where all you need to do is swap your hard drive in. I moved right in to my new HP laptop, then a week later decided it was too much hassle so I loaded Ultimate from scratch, along with all the drivers from their web site. Works great now, without all the junkware...and it only took me 1 day to backup, install, and reload all the apps. Dana Cline - MCE MVP "Kcpirana" Yes, only from when I close the lid, at this point (although I did have the problem across the board before, all seems to be resolved except for the lid issue). I've used the advanced settings and I've hardly uninstalled anything as of yet. I was replacing my work notebook, which I needed immediately, so I got what I needed up to to speed before I bothered worrying about the junkware. Kristy "Dana Cline - MVP" I assume you used the advanced settings in the power control panel? And it only does it when entering Sleep from lid shut, but not when entering Sleep from any other trigger? I'd wonder two things...one, to bring Toshiba in to this problem in case it's a hardware issue, and two, did you uninstall a bunch of junkware and maybe uninstall one thing too many? Dana Cline - MCE MVP "Kristy Creighton" I've been searching for a fix for this, with no success: I have an unexpected shutdown every time I close the lid on my week-old Toshiba A205-S4577. I have my preferences set to sleep when I close the lid, but instead of waking back up, the screen remains black except for the cursor, and then it either shuts down and restarts by itself or I have to do it manually. I was having the problem initially whenever it came out of sleep, but now sleep mode works normally as long as the lid remains open. I have Vista Home Premium, dual-core, 1gb ram. Hopefully someone can help. TIA! Kristy
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howdy |
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Member
Group: Members
Posts: 30
Member No.: 1259
Joined: 03-March 08

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They have no idea. They had me disable everything in the startup tab of msconfig and add items one by one, allowing the computer to go to sleep each time by shutting down the lid. So far, no good. I have a case number to call back when I've done that. I wanted to double-check to be sure, when you referred to Advanced Options in the Control Panel Power Options panel, I have "allow hybrid sleep" enabled for both the Balanced and the High Performance plan settings. I'm assuming these are the options you were referring to? What should they be set to? Thanks! Kristy "Dana Cline - MVP"
| QUOTE | Please let us know what they say... Dana Cline - MCE MVP "Kcpirana" Thanks, Dana. I'm going to see what I can find out from Toshiba, I guess. Kristy "Dana Cline - MVP" Well, it still may or may not be a hardware issue - only Toshiba can determine that, I'd think. They may be able to ship a replacement where all you need to do is swap your hard drive in. I moved right in to my new HP laptop, then a week later decided it was too much hassle so I loaded Ultimate from scratch, along with all the drivers from their web site. Works great now, without all the junkware...and it only took me 1 day to backup, install, and reload all the apps. Dana Cline - MCE MVP "Kcpirana" Yes, only from when I close the lid, at this point (although I did have the problem across the board before, all seems to be resolved except for the lid issue). I've used the advanced settings and I've hardly uninstalled anything as of yet. I was replacing my work notebook, which I needed immediately, so I got what I needed up to to speed before I bothered worrying about the junkware. Kristy "Dana Cline - MVP" I assume you used the advanced settings in the power control panel? And it only does it when entering Sleep from lid shut, but not when entering Sleep from any other trigger? I'd wonder two things...one, to bring Toshiba in to this problem in case it's a hardware issue, and two, did you uninstall a bunch of junkware and maybe uninstall one thing too many? Dana Cline - MCE MVP "Kristy Creighton" I've been searching for a fix for this, with no success: I have an unexpected shutdown every time I close the lid on my week-old Toshiba A205-S4577. I have my preferences set to sleep when I close the lid, but instead of waking back up, the screen remains black except for the cursor, and then it either shuts down and restarts by itself or I have to do it manually. I was having the problem initially whenever it came out of sleep, but now sleep mode works normally as long as the lid remains open. I have Vista Home Premium, dual-core, 1gb ram. Hopefully someone can help. TIA! Kristy
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