printer preference window doesn't show.Windows Vista |
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| naoli | |||
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Group: Members Posts: 306 Member No.: 372 Joined: 13-July 07 |
I've installed my printer (HP PSC 2110) and i've been trying to set the printing preferences but the widow won't even show up. When as soon as i click the printer preferences button, i could see the window disappear in matter of seconds.
I'm so lost with vista.. How do i make the preferences window not disappear so i can set my preferences.. ?? |
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| mako2000 | |||
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Group: Members Posts: 166 Member No.: 839 Joined: 24-October 07 |
Not being able to see the preferences dialog is ususally caused by not having a Vista compatible driver. I took a look at the HP website, but it appears that there isn't a driver for your model on Vista. Someone else in this newsgroup might have a suggestion that'll make the device work with less reduced functionality, but if HP doesn't write a driver for it, there's not much we can do. h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&cc=us&dlc=en&product=79488&lang=en& Dan "mojomojo"
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| mak2k | |||
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Group: Members Posts: 68 Member No.: 419 Joined: 11-September 07 |
"mojomojo" wrote:
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| Soph | |||
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Group: Members Posts: 191 Member No.: 759 Joined: 17-April 08 |
"bignev" wrote: This may be due to the fact that HP and Microsoft now hold hands and I believe that Vista includes the nessary printer files for most HP printers. If all else fails contact HP. bignev
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| remsh85 | |||
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Group: Members Posts: 119 Member No.: 601 Joined: 09-November 07 |
You might try what has worked for a number of people here and that is to install the XP software using Run as Adminsitrator and also Compatibility mode if necessary.
If you do try this first remove all HP software that has been installed for the device; delete the printer icon in the Control Panel / Printer; and unplug the printer cable from the PC. Then reboot and start the software installation using Run as Administrator on the setup.exe file for the HP software. You do this by right mouse clicking on that setup.exe file and selecting Run as Administrator. Do not connect the printer or its cable to the PC until either the software tells you to or you get to [Finish] |
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