2 Month old Hp9100 Laptop printer scanner problems


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2 Month old Hp9100 Laptop printer scanner problems

Windows Vista

outofnicks
Jun 2 2008, 08:36 AM | Tags: Laptop Hp9100 Old Printer Month Scanner
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I upgraded my wifes comp. to a HP laptop and it has Vista installed which I did install. The 'All-in-One 3180' printer scanner software doesn't work. I was in a chat with HP for about 1 1/2 Hrs. uninstalling and re-installing the program. Also reset Active-X which was set right to begin with. Al the time I spent on line with HP didn't solve the problem. Also I have been on line with Norton because there AV program won't "auto-update". That is another can of worms though. I would have been happy enough with an XP Pro edition but HP wouldn't sell it. They said Vista was only available. Vista has cost me more unfruitful hours than I care to talk about. I have got the scanner /printer working with a third part software though.
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evagabond
Jun 2 2008, 04:54 PM | Tags: Old Laptop Hp9100 Scanner Printer Month
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You did use the Vista drivers for the 3180 didn't you, released in March because I doubt the CD included with the All in One has anything Vista related on it. h10025.www1.hp.com/ewfrf/wc/softwareList?os=2093&lc=en&cc=us&dlc=en&product=1146331&lang=en Cari (MS-MVP) Windows Technologies - Printing & Imaging coribright.com/windows
"drker"
QUOTE
I upgraded my wifes comp. to a HP laptop and it has Vista installed which I did install. The 'All-in-One 3180' printer scanner software doesn't work. I was in a chat with HP for about 1 1/2 Hrs. uninstalling and re-installing the program. Also reset Active-X which was set right to begin with. Al the time I spent on line with HP didn't solve the problem. Also I have been on line with Norton because there AV program won't "auto-update". That is another can of worms though. I would have been happy enough with an XP Pro edition but HP wouldn't sell it. They said Vista was only available. Vista has cost me more unfruitful hours than I care to talk about. I have got the scanner /printer working with a third part software though.

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Rytz
Jun 3 2008, 02:01 AM | Tags: Hp9100 Printer Laptop Month Scanner Old
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"Cari (MS-MVP)" wrote:

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You did use the Vista drivers for the 3180 didn't you, released in March because I doubt the CD included with the All in One has anything Vista related on it. h10025.www1.hp.com/ewfrf/wc/softwareList?os=2093&lc=en&cc=us&dlc=en&product=1146331&lang=en Cari (MS-MVP) Windows Technologies - Printing & Imaging coribright.com/windows
"drker" I upgraded my wifes comp. to a HP laptop and it has Vista installed which I did install. The 'All-in-One 3180' printer scanner software doesn't work. I was in a chat with HP for about 1 1/2 Hrs. uninstalling and re-installing the program. Also reset Active-X which was set right to begin with. Al the time I spent on line with HP didn't solve the problem. Also I have been on line with Norton because there AV program won't "auto-update". That is another can of worms though. I would have been happy enough with an XP Pro edition but HP wouldn't sell it. They said Vista was only available. Vista has cost me more unfruitful hours than I care to talk about. I have got the scanner /printer working with a third part software though.
Idid use the 156MB driver but even after that it still asked for installation disk. Thank's

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