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$c@r |
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Group: Members
Posts: 113
Member No.: 492
Joined: 22-December 07
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I'm trying to create email stationery using the vista home premium and windows mail. Every time I try using the new stationery wizard it automatically continues through each page and doesn't allow me to do anything! Is this a bug in the system as it didn't happen under xp
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a3093 |
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Group: Members
Posts: 46
Member No.: 594
Joined: 04-June 08
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I'm having the SAME PROBLEM! And it's absolutely maddening! When I called Microsoft, they would not help without charging a fee (even though I've only had the product less than 30 days), and DELL (who I purchased my new computer from) was unable to help. The technicians at Dell simply did not know the software well enough to troubleshoot. This is terrible!
"Andy T" wrote:
| QUOTE | | I'm trying to create email stationery using the vista home premium and windows mail. Every time I try using the new stationery wizard it automatically continues through each page and doesn't allow me to do anything! Is this a bug in the system as it didn't happen under xp |
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consultingpalace |
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Member
Group: Members
Posts: 100
Member No.: 1133
Joined: 13-June 08
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It's good to see other people with the same problem. Come on Microsoft please look into the bug and sort it out!!!!!
"Robbia" wrote:
| QUOTE | I'm having the SAME PROBLEM! And it's absolutely maddening! When I called Microsoft, they would not help without charging a fee (even though I've only had the product less than 30 days), and DELL (who I purchased my new computer from) was unable to help. The technicians at Dell simply did not know the software well enough to troubleshoot. This is terrible!
"Andy T" wrote:
I'm trying to create email stationery using the vista home premium and windows mail. Every time I try using the new stationery wizard it automatically continues through each page and doesn't allow me to do anything! Is this a bug in the system as it didn't happen under xp |
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nicolaou |
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Group: Members
Posts: 724
Member No.: 865
Joined: 26-July 07
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It looks to me that it may be a permissions issue on the directory where it is trying to save the file.
Using Windows Explorer go to the message store directory (this can be found via Tools | Options | Advanced | Maintenance | Store folder). Under that directory there is a directory called Stationery. Right click on the Stationery directory and go to Properties | Security. Then click on the Edit button followed by the Add button. In the box type in Users and then click OK. Then set the permissions for Full Control. Then click OK and again OK to close the properties window. Then see if you can save the stationery.
steve
"Andy T"
| QUOTE | It's good to see other people with the same problem. Come on Microsoft please look into the bug and sort it out!!!!!
"Robbia" wrote:
I'm having the SAME PROBLEM! And it's absolutely maddening! When I called Microsoft, they would not help without charging a fee (even though I've only had the product less than 30 days), and DELL (who I purchased my new computer from) was unable to help. The technicians at Dell simply did not know the software well enough to troubleshoot. This is terrible!
"Andy T" wrote:
I'm trying to create email stationery using the vista home premium and windows mail. Every time I try using the new stationery wizard it automatically continues through each page and doesn't allow me to do anything! Is this a bug in the system as it didn't happen under xp |
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hardrock |
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Member
Group: Members
Posts: 197
Member No.: 464
Joined: 31-August 07
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Thanks for that Steve. I had a look and the permission is for full control already. The problem isn't saving stationery but using the wizard to make it. When you start the Wizard it just continues through the process without you being able to do anything (unless you have the speed of superman). With XP and 200 pro I never had this problem so I assume it must be a bug. Thanks for your help I appreciate it.
"Steve Cochran" wrote:
| QUOTE | It looks to me that it may be a permissions issue on the directory where it is trying to save the file.
Using Windows Explorer go to the message store directory (this can be found via Tools | Options | Advanced | Maintenance | Store folder). Under that directory there is a directory called Stationery. Right click on the Stationery directory and go to Properties | Security. Then click on the Edit button followed by the Add button. In the box type in Users and then click OK. Then set the permissions for Full Control. Then click OK and again OK to close the properties window. Then see if you can save the stationery.
steve
"Andy T" It's good to see other people with the same problem. Come on Microsoft please look into the bug and sort it out!!!!!
"Robbia" wrote:
I'm having the SAME PROBLEM! And it's absolutely maddening! When I called Microsoft, they would not help without charging a fee (even though I've only had the product less than 30 days), and DELL (who I purchased my new computer from) was unable to help. The technicians at Dell simply did not know the software well enough to troubleshoot. This is terrible!
"Andy T" wrote:
I'm trying to create email stationery using the vista home premium and windows mail. Every time I try using the new stationery wizard it automatically continues through each page and doesn't allow me to do anything! Is this a bug in the system as it didn't happen under xp |
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gizel |
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Member
Group: Members
Posts: 1107
Member No.: 302
Joined: 31-January 08
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For what it's worth no problem with the wizard here.
"Andy T"
| QUOTE | Thanks for that Steve. I had a look and the permission is for full control already. The problem isn't saving stationery but using the wizard to make it. When you start the Wizard it just continues through the process without you being able to do anything (unless you have the speed of superman). With XP and 200 pro I never had this problem so I assume it must be a bug. Thanks for your help I appreciate it.
"Steve Cochran" wrote:
It looks to me that it may be a permissions issue on the directory where it is trying to save the file.
Using Windows Explorer go to the message store directory (this can be found via Tools | Options | Advanced | Maintenance | Store folder). Under that directory there is a directory called Stationery. Right click on the Stationery directory and go to Properties | Security. Then click on the Edit button followed by the Add button. In the box type in Users and then click OK. Then set the permissions for Full Control. Then click OK and again OK to close the properties window. Then see if you can save the stationery.
steve
"Andy T" It's good to see other people with the same problem. Come on Microsoft please look into the bug and sort it out!!!!!
"Robbia" wrote:
I'm having the SAME PROBLEM! And it's absolutely maddening! When I called Microsoft, they would not help without charging a fee (even though I've only had the product less than 30 days), and DELL (who I purchased my new computer from) was unable to help. The technicians at Dell simply did not know the software well enough to troubleshoot. This is terrible!
"Andy T" wrote:
I'm trying to create email stationery using the vista home premium and windows mail. Every time I try using the new stationery wizard it automatically continues through each page and doesn't allow me to do anything! Is this a bug in the system as it didn't happen under xp |
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PeterK |
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Member
Group: Members
Posts: 1189
Member No.: 1068
Joined: 16-April 08
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I don't know what it could be then. I didn't have any problems with it.
steve
"Andy T"
| QUOTE | Thanks for that Steve. I had a look and the permission is for full control already. The problem isn't saving stationery but using the wizard to make it. When you start the Wizard it just continues through the process without you being able to do anything (unless you have the speed of superman). With XP and 200 pro I never had this problem so I assume it must be a bug. Thanks for your help I appreciate it.
"Steve Cochran" wrote:
It looks to me that it may be a permissions issue on the directory where it is trying to save the file.
Using Windows Explorer go to the message store directory (this can be found via Tools | Options | Advanced | Maintenance | Store folder). Under that directory there is a directory called Stationery. Right click on the Stationery directory and go to Properties | Security. Then click on the Edit button followed by the Add button. In the box type in Users and then click OK. Then set the permissions for Full Control. Then click OK and again OK to close the properties window. Then see if you can save the stationery.
steve
"Andy T" It's good to see other people with the same problem. Come on Microsoft please look into the bug and sort it out!!!!!
"Robbia" wrote:
I'm having the SAME PROBLEM! And it's absolutely maddening! When I called Microsoft, they would not help without charging a fee (even though I've only had the product less than 30 days), and DELL (who I purchased my new computer from) was unable to help. The technicians at Dell simply did not know the software well enough to troubleshoot. This is terrible!
"Andy T" wrote:
I'm trying to create email stationery using the vista home premium and windows mail. Every time I try using the new stationery wizard it automatically continues through each page and doesn't allow me to do anything! Is this a bug in the system as it didn't happen under xp |
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Drak0nyMool |
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Member
Group: Members
Posts: 133
Member No.: 1211
Joined: 11-December 07
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Robbia to solve this problem restart your computer in safe mode (press 'F4' on start up) then go into the mail as usual....... worked for me
"Robbia" wrote:
| QUOTE | I'm having the SAME PROBLEM! And it's absolutely maddening! When I called Microsoft, they would not help without charging a fee (even though I've only had the product less than 30 days), and DELL (who I purchased my new computer from) was unable to help. The technicians at Dell simply did not know the software well enough to troubleshoot. This is terrible!
"Andy T" wrote:
I'm trying to create email stationery using the vista home premium and windows mail. Every time I try using the new stationery wizard it automatically continues through each page and doesn't allow me to do anything! Is this a bug in the system as it didn't happen under xp |
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