Have Vista ultimate 32bit and windows update has been working fine until recently. Now, at the end of any update (KB931573, KB932818 or any other update), Windows Modules Installer is crashing. Multiple restart doesn't help. This keeps happening every 10 min.
Crash window shows
*problem signature: *problem event name: appcrash application name: trustedinstaller.exe application version: 6.0.6000.16386 application timestamp: 4549ae3e fault module name: xmllite.dll fault module version: 1.1.1002.0 fault module timestamp: 4549be05 exception code: c0000005 exception offset: 0000d0a6 os version: 6.0.6000.2.0.0.256.1 locale id: 16393 additional information 1: d998 additional information 2: d635e3c8a172225ffcd78fbb7d4c6168 additional information 3: cec2 additional information 4: 906755beb55f4f7777135e68953e4d76
i looked at the windowsupdate.log, it shows the following error.
2007-05-05 14:55:14:037 1056 5f0 agent attempt 0 to obtain post-reboot results. 2007-05-05 14:55:44:141 1056 5f0 au ########### au: initializing automatic updates ########### 2007-05-05 14:55:44:172 1056 5f0 au # approval type: pre-install notify (user preference) 2007-05-05 14:55:44:172 1056 5f0 au # auto-install minor updates: no (user preference) 2007-05-05 14:55:44:341 1056 5f0 au au finished delayed initialization 2007-05-05 14:55:44:341 1056 5f0 report *********** report: initializing static reporting data *********** 2007-05-05 14:55:44:342 1056 5f0 report * os version = 6.0.6000.0.0.65792 2007-05-05 14:55:44:342 1056 5f0 report * os product type = 0x00000001 2007-05-05 14:55:44:716 1056 5f0 report * computer brand = dell inc. 2007-05-05 14:55:44:716 1056 5f0 report * computer model = inspiron 6000 2007-05-05 14:55:44:721 1056 5f0 report * bios revision = a09 2007-05-05 14:55:44:721 1056 5f0 report * bios name = phoenix rom bios plus version 1.10 a09 2007-05-05 14:55:44:721 1056 5f0 report * bios release date = 2005-09-28t00:00:00 2007-05-05 14:55:44:721 1056 5f0 report * locale id = 1033 2007-05-05 15:05:44:104 1056 5f0 agent attempt 1 to obtain post-reboot results. 2007-05-05 15:16:14:108 1056 5f0 agent attempt 2 to obtain post-reboot results.
please help me.
thanks
saro78