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amccann |
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Does anyone have any idea why my Vista Home Premium shuts down when I plug in certain USB devices? First, I thought it was something with my iPod, but I've tried it on other computers and it works fine. Then I plugged in my digital camera and it does the same thing. My keyboard is USB and it works fine. Any help would be greatly appreciated.
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pharmacyst1282 |
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Group: Members
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Joined: 09-April 08

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Possibly you have improperly wired USB ports. "CBC"
| QUOTE | | Does anyone have any idea why my Vista Home Premium shuts down when I plug in certain USB devices? First, I thought it was something with my iPod, but I've tried it on other computers and it works fine. Then I plugged in my digital camera and it does the same thing. My keyboard is USB and it works fine. Any help would be greatly appreciated. |
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maks_holi |
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Member

Group: Members
Posts: 65
Member No.: 461
Joined: 16-January 08

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* CBC:
| QUOTE | | Does anyone have any idea why my Vista Home Premium shuts down when I plug in certain USB devices? First, I thought it was something with my iPod, but I've tried it on other computers and it works fine. Then I plugged in my digital camera and it does the same thing. My keyboard is USB and it works fine. Any help would be greatly appreciated. |
support.microsoft.com/?kbid=925528 This update used to be called "Reliability update for the USB stack in Windows Vista" I have no idea why the name was changed. But this part of the update may help you: <quote> Error message 2: STOP 0x1000007E usbhub.sys SYSTEM_THREAD_EXCEPTION_NOT_HANDLED This error occurs because of a race condition in the Usbhub.sys driver. This condition occurs if a USB device driver tries to enter a selective suspend state when a previously canceled selective suspend request has not yet been fully processed. </quote> -Michael
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PhotoMasters90 |
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Group: Members
Posts: 6
Member No.: 1257
Joined: 26-September 07

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Thanks for the input, but everything worked great before I installed Vista. It's software not hardware. "John Barnes" wrote:
| QUOTE | Possibly you have improperly wired USB ports. "CBC" Does anyone have any idea why my Vista Home Premium shuts down when I plug in certain USB devices? First, I thought it was something with my iPod, but I've tried it on other computers and it works fine. Then I plugged in my digital camera and it does the same thing. My keyboard is USB and it works fine. Any help would be greatly appreciated.
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ooaykac |
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Member
 
Group: Members
Posts: 175
Member No.: 630
Joined: 10-April 08

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Thanks for the info, but it still doesn't work. I installed the update, rebooted, and plugged my camera in and it just restarted on it's own. If I leave it plugged in, it keeps restarting. When it restarts a second time it comes up with a blue screen with some error codes but they disappear so quick I can't write them down. "MICHAEL" wrote:
| QUOTE | * CBC: Does anyone have any idea why my Vista Home Premium shuts down when I plug in certain USB devices? First, I thought it was something with my iPod, but I've tried it on other computers and it works fine. Then I plugged in my digital camera and it does the same thing. My keyboard is USB and it works fine. Any help would be greatly appreciated. support.microsoft.com/?kbid=925528 This update used to be called "Reliability update for the USB stack in Windows Vista" I have no idea why the name was changed. But this part of the update may help you: quote Error message 2: STOP 0x1000007E usbhub.sys SYSTEM_THREAD_EXCEPTION_NOT_HANDLED This error occurs because of a race condition in the Usbhub.sys driver. This condition occurs if a USB device driver tries to enter a selective suspend state when a previously canceled selective suspend request has not yet been fully processed. /quote -Michael |
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TouTou |
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Member
Group: Members
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Member No.: 244
Joined: 07-January 08

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Did you install any software related to your camera? Then do this: Type "System" into Start Menu's search, click it. To the left you'll see "Advanced system settings", click it. System Properties will open up at the "Advanced" tab. You'll see "Startup and Recovery" at the bottom, click the Settings. Look for "System failure" and uncheck "Automatically restart" Now, when your computer crashes/restarts, you'll be able to read the error message. Report back here and try a google search, too. -Michael * CBC:
| QUOTE | Thanks for the info, but it still doesn't work. I installed the update, rebooted, and plugged my camera in and it just restarted on it's own. If I leave it plugged in, it keeps restarting. When it restarts a second time it comes up with a blue screen with some error codes but they disappear so quick I can't write them down. "MICHAEL" wrote: * CBC: Does anyone have any idea why my Vista Home Premium shuts down when I plug in certain USB devices? First, I thought it was something with my iPod, but I've tried it on other computers and it works fine. Then I plugged in my digital camera and it does the same thing. My keyboard is USB and it works fine. Any help would be greatly appreciated. support.microsoft.com/?kbid=925528 This update used to be called "Reliability update for the USB stack in Windows Vista" I have no idea why the name was changed. But this part of the update may help you: quote Error message 2: STOP 0x1000007E usbhub.sys SYSTEM_THREAD_EXCEPTION_NOT_HANDLED This error occurs because of a race condition in the Usbhub.sys driver. This condition occurs if a USB device driver tries to enter a selective suspend state when a previously canceled selective suspend request has not yet been fully processed. /quote -Michael |
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jimmee |
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Joined: 15-November 07

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| QUOTE | | Error message 2: STOP 0x1000007E usbhub.sys SYSTEM_THREAD_EXCEPTION_NOT_HANDLED This error occurs because of a race condition in the Usbhub.sys driver. |
A race condition? Now that's an interesting message.
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Lukem |
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Member No.: 613
Joined: 06-May 08

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Hi, Please locate the files in c:\windows\minidump - you will need them to analyze the faulting driver. Cheers Ken "CBC"
| QUOTE | Thanks for the info, but it still doesn't work. I installed the update, rebooted, and plugged my camera in and it just restarted on it's own. If I leave it plugged in, it keeps restarting. When it restarts a second time it comes up with a blue screen with some error codes but they disappear so quick I can't write them down. "MICHAEL" wrote:
* CBC: Does anyone have any idea why my Vista Home Premium shuts down when I plug in certain USB devices? First, I thought it was something with my iPod, but I've tried it on other computers and it works fine. Then I plugged in my digital camera and it does the same thing. My keyboard is USB and it works fine. Any help would be greatly appreciated. support.microsoft.com/?kbid=925528 This update used to be called "Reliability update for the USB stack in Windows Vista" I have no idea why the name was changed. But this part of the update may help you: quote Error message 2: STOP 0x1000007E usbhub.sys SYSTEM_THREAD_EXCEPTION_NOT_HANDLED This error occurs because of a race condition in the Usbhub.sys driver. This condition occurs if a USB device driver tries to enter a selective suspend state when a previously canceled selective suspend request has not yet been fully processed. /quote -Michael |
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seamaster_001 |
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Member
 
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Joined: 26-August 07

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To prevent it from restarting (so you can see error message) click start globe right click computer properties advanced system settings in left pane advanced tab startup and recovery section - settings in system failure area uncheck 'Automatically restart' Michael "CBC"
| QUOTE | Thanks for the info, but it still doesn't work. I installed the update, rebooted, and plugged my camera in and it just restarted on it's own. If I leave it plugged in, it keeps restarting. When it restarts a second time it comes up with a blue screen with some error codes but they disappear so quick I can't write them down. "MICHAEL" wrote:
* CBC: Does anyone have any idea why my Vista Home Premium shuts down when I plug in certain USB devices? First, I thought it was something with my iPod, but I've tried it on other computers and it works fine. Then I plugged in my digital camera and it does the same thing. My keyboard is USB and it works fine. Any help would be greatly appreciated. support.microsoft.com/?kbid=925528 This update used to be called "Reliability update for the USB stack in Windows Vista" I have no idea why the name was changed. But this part of the update may help you: quote Error message 2: STOP 0x1000007E usbhub.sys SYSTEM_THREAD_EXCEPTION_NOT_HANDLED This error occurs because of a race condition in the Usbhub.sys driver. This condition occurs if a USB device driver tries to enter a selective suspend state when a previously canceled selective suspend request has not yet been fully processed. /quote -Michael |
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beginner |
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Posts: 85
Member No.: 1273
Joined: 18-June 08

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support.microsoft.com/kb/925528 "CBC"
| QUOTE | Thanks for the input, but everything worked great before I installed Vista. It's software not hardware. "John Barnes" wrote: Possibly you have improperly wired USB ports. "CBC" Does anyone have any idea why my Vista Home Premium shuts down when I plug in certain USB devices? First, I thought it was something with my iPod, but I've tried it on other computers and it works fine. Then I plugged in my digital camera and it does the same thing. My keyboard is USB and it works fine. Any help would be greatly appreciated.
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yudaman |
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Member No.: 1099
Joined: 07-June 08

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also support.microsoft.com/kb/929734 if this is applicable "John Barnes"
| QUOTE | support.microsoft.com/kb/925528 "CBC" Thanks for the input, but everything worked great before I installed Vista. It's software not hardware. "John Barnes" wrote: Possibly you have improperly wired USB ports. "CBC" Does anyone have any idea why my Vista Home Premium shuts down when I plug in certain USB devices? First, I thought it was something with my iPod, but I've tried it on other computers and it works fine. Then I plugged in my digital camera and it does the same thing. My keyboard is USB and it works fine. Any help would be greatly appreciated. |
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Jag |
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Member No.: 607
Joined: 04-September 07

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support.microsoft.com/?kbid=925528 <quote> Update replacement information This update replaces update 929734. </quote> -Michael * John Barnes:
| QUOTE | also support.microsoft.com/kb/929734 if this is applicable "John Barnes" support.microsoft.com/kb/925528 "CBC" Thanks for the input, but everything worked great before I installed Vista. It's software not hardware. "John Barnes" wrote: Possibly you have improperly wired USB ports. "CBC" Does anyone have any idea why my Vista Home Premium shuts down when I plug in certain USB devices? First, I thought it was something with my iPod, but I've tried it on other computers and it works fine. Then I plugged in my digital camera and it does the same thing. My keyboard is USB and it works fine. Any help would be greatly appreciated.
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JEivar |
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Group: Members
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Member No.: 382
Joined: 28-June 08

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OK, error says NO_MORE_IRP_STACK_LOCATIONS STOP: 0x00000035 Searched on google, everyone seems to point to a driver being the problem. But, I'm not sure which one, or how to find out. "Michael" wrote:
| QUOTE | To prevent it from restarting (so you can see error message) click start globe right click computer properties advanced system settings in left pane advanced tab startup and recovery section - settings in system failure area uncheck 'Automatically restart' Michael "CBC" Thanks for the info, but it still doesn't work. I installed the update, rebooted, and plugged my camera in and it just restarted on it's own. If I leave it plugged in, it keeps restarting. When it restarts a second time it comes up with a blue screen with some error codes but they disappear so quick I can't write them down. "MICHAEL" wrote:
* CBC: Does anyone have any idea why my Vista Home Premium shuts down when I plug in certain USB devices? First, I thought it was something with my iPod, but I've tried it on other computers and it works fine. Then I plugged in my digital camera and it does the same thing. My keyboard is USB and it works fine. Any help would be greatly appreciated. support.microsoft.com/?kbid=925528 This update used to be called "Reliability update for the USB stack in Windows Vista" I have no idea why the name was changed. But this part of the update may help you: quote Error message 2: STOP 0x1000007E usbhub.sys SYSTEM_THREAD_EXCEPTION_NOT_HANDLED This error occurs because of a race condition in the Usbhub.sys driver. This condition occurs if a USB device driver tries to enter a selective suspend state when a previously canceled selective suspend request has not yet been fully processed. /quote -Michael
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lord_ringo |
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Group: Members
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Member No.: 390
Joined: 28-February 08

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Hmm, references I see suggest a buggy mouse driver (odd). What kind of mouse or other pointing devices do you have installed? Also see a reference to Daemon Tools. Joe "CBC"
| QUOTE | OK, error says NO_MORE_IRP_STACK_LOCATIONS STOP: 0x00000035 Searched on google, everyone seems to point to a driver being the problem. But, I'm not sure which one, or how to find out. "Michael" wrote: To prevent it from restarting (so you can see error message) click start globe right click computer properties advanced system settings in left pane advanced tab startup and recovery section - settings in system failure area uncheck 'Automatically restart' Michael "CBC" Thanks for the info, but it still doesn't work. I installed the update, rebooted, and plugged my camera in and it just restarted on it's own. If I leave it plugged in, it keeps restarting. When it restarts a second time it comes up with a blue screen with some error codes but they disappear so quick I can't write them down. "MICHAEL" wrote:
* CBC: Does anyone have any idea why my Vista Home Premium shuts down when I plug in certain USB devices? First, I thought it was something with my iPod, but I've tried it on other computers and it works fine. Then I plugged in my digital camera and it does the same thing. My keyboard is USB and it works fine. Any help would be greatly appreciated. support.microsoft.com/?kbid=925528 This update used to be called "Reliability update for the USB stack in Windows Vista" I have no idea why the name was changed. But this part of the update may help you: quote Error message 2: STOP 0x1000007E usbhub.sys SYSTEM_THREAD_EXCEPTION_NOT_HANDLED This error occurs because of a race condition in the Usbhub.sys driver. This condition occurs if a USB device driver tries to enter a selective suspend state when a previously canceled selective suspend request has not yet been fully processed. /quote -Michael
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dondraconuils |
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Group: Members
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Member No.: 958
Joined: 03-June 08

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I'm not sure about the brand name, I've had it for a couple of years, but it's just a 5 button optical mouse(USB) and a Belkin USB keyboard, that's all. "Joe Guidera" wrote:
| QUOTE | Hmm, references I see suggest a buggy mouse driver (odd). What kind of mouse or other pointing devices do you have installed? Also see a reference to Daemon Tools. Joe "CBC" OK, error says NO_MORE_IRP_STACK_LOCATIONS STOP: 0x00000035 Searched on google, everyone seems to point to a driver being the problem. But, I'm not sure which one, or how to find out. "Michael" wrote: To prevent it from restarting (so you can see error message) click start globe right click computer properties advanced system settings in left pane advanced tab startup and recovery section - settings in system failure area uncheck 'Automatically restart' Michael "CBC" Thanks for the info, but it still doesn't work. I installed the update, rebooted, and plugged my camera in and it just restarted on it's own. If I leave it plugged in, it keeps restarting. When it restarts a second time it comes up with a blue screen with some error codes but they disappear so quick I can't write them down. "MICHAEL" wrote:
* CBC: Does anyone have any idea why my Vista Home Premium shuts down when I plug in certain USB devices? First, I thought it was something with my iPod, but I've tried it on other computers and it works fine. Then I plugged in my digital camera and it does the same thing. My keyboard is USB and it works fine. Any help would be greatly appreciated. support.microsoft.com/?kbid=925528 This update used to be called "Reliability update for the USB stack in Windows Vista" I have no idea why the name was changed. But this part of the update may help you: quote Error message 2: STOP 0x1000007E usbhub.sys SYSTEM_THREAD_EXCEPTION_NOT_HANDLED This error occurs because of a race condition in the Usbhub.sys driver. This condition occurs if a USB device driver tries to enter a selective suspend state when a previously canceled selective suspend request has not yet been fully processed. /quote -Michael
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rsmurphy |
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Group: Members
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Joined: 22-October 07

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There are a host of different USB related issues with Vista at the moment. Try downloading and installing windbg from microsoft. Run it as administrator. Load the minidump file that should have been created in c:\windows\minidump. Use the commands as follows: ..symfix ..reload !analyze -v This should tell us what driver is causing the issue. Joe "CBC"
| QUOTE | I'm not sure about the brand name, I've had it for a couple of years, but it's just a 5 button optical mouse(USB) and a Belkin USB keyboard, that's all. "Joe Guidera" wrote: Hmm, references I see suggest a buggy mouse driver (odd). What kind of mouse or other pointing devices do you have installed? Also see a reference to Daemon Tools. Joe "CBC" OK, error says NO_MORE_IRP_STACK_LOCATIONS STOP: 0x00000035 Searched on google, everyone seems to point to a driver being the problem. But, I'm not sure which one, or how to find out. "Michael" wrote: To prevent it from restarting (so you can see error message) click start globe right click computer properties advanced system settings in left pane advanced tab startup and recovery section - settings in system failure area uncheck 'Automatically restart' Michael "CBC" Thanks for the info, but it still doesn't work. I installed the update, rebooted, and plugged my camera in and it just restarted on it's own. If I leave it plugged in, it keeps restarting. When it restarts a second time it comes up with a blue screen with some error codes but they disappear so quick I can't write them down. "MICHAEL" wrote:
* CBC: Does anyone have any idea why my Vista Home Premium shuts down when I plug in certain USB devices? First, I thought it was something with my iPod, but I've tried it on other computers and it works fine. Then I plugged in my digital camera and it does the same thing. My keyboard is USB and it works fine. Any help would be greatly appreciated. support.microsoft.com/?kbid=925528 This update used to be called "Reliability update for the USB stack in Windows Vista" I have no idea why the name was changed. But this part of the update may help you: quote Error message 2: STOP 0x1000007E usbhub.sys SYSTEM_THREAD_EXCEPTION_NOT_HANDLED This error occurs because of a race condition in the Usbhub.sys driver. This condition occurs if a USB device driver tries to enter a selective suspend state when a previously canceled selective suspend request has not yet been fully processed. /quote -Michael
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AnthonyArde2 |
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Member No.: 1024
Joined: 10-November 07

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Thank you, very much........ It was HighPoint Raid Controller Driver, I was able to find an updated version, installed it and everything works great now. Thanks Joe and everyone else who helped. "Joe Guidera" wrote:
| QUOTE | There are a host of different USB related issues with Vista at the moment. Try downloading and installing windbg from microsoft. Run it as administrator. Load the minidump file that should have been created in c:\windows\minidump. Use the commands as follows: .symfix .reload !analyze -v This should tell us what driver is causing the issue. Joe "CBC" I'm not sure about the brand name, I've had it for a couple of years, but it's just a 5 button optical mouse(USB) and a Belkin USB keyboard, that's all. "Joe Guidera" wrote: Hmm, references I see suggest a buggy mouse driver (odd). What kind of mouse or other pointing devices do you have installed? Also see a reference to Daemon Tools. Joe "CBC" OK, error says NO_MORE_IRP_STACK_LOCATIONS STOP: 0x00000035 Searched on google, everyone seems to point to a driver being the problem. But, I'm not sure which one, or how to find out. "Michael" wrote: To prevent it from restarting (so you can see error message) click start globe right click computer properties advanced system settings in left pane advanced tab startup and recovery section - settings in system failure area uncheck 'Automatically restart' Michael "CBC" Thanks for the info, but it still doesn't work. I installed the update, rebooted, and plugged my camera in and it just restarted on it's own. If I leave it plugged in, it keeps restarting. When it restarts a second time it comes up with a blue screen with some error codes but they disappear so quick I can't write them down. "MICHAEL" wrote:
* CBC: Does anyone have any idea why my Vista Home Premium shuts down when I plug in certain USB devices? First, I thought it was something with my iPod, but I've tried it on other computers and it works fine. Then I plugged in my digital camera and it does the same thing. My keyboard is USB and it works fine. Any help would be greatly appreciated. support.microsoft.com/?kbid=925528 This update used to be called "Reliability update for the USB stack in Windows Vista" I have no idea why the name was changed. But this part of the update may help you: quote Error message 2: STOP 0x1000007E usbhub.sys SYSTEM_THREAD_EXCEPTION_NOT_HANDLED This error occurs because of a race condition in the Usbhub.sys driver. This condition occurs if a USB device driver tries to enter a selective suspend state when a previously canceled selective suspend request has not yet been fully processed. /quote -Michael
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