Vista Shuts down when I plug in certain USB devices.


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Vista Shuts down when I plug in certain USB devices.

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amccann
Mar 24 2008, 09:24 AM | Tags: Plug Usb Devices Shuts Down Certain
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Does anyone have any idea why my Vista Home Premium shuts down when I plug in certain USB devices? First, I thought it was something with my iPod, but I've tried it on other computers and it works fine. Then I plugged in my digital camera and it does the same thing. My keyboard is USB and it works fine. Any help would be greatly appreciated.
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pharmacyst1282
Mar 24 2008, 07:25 PM | Tags: Certain Devices Down Shuts Usb Plug
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Possibly you have improperly wired USB ports.
"CBC"
QUOTE
Does anyone have any idea why my Vista Home Premium shuts down when I plug in certain USB devices? First, I thought it was something with my iPod, but I've tried it on other computers and it works fine. Then I plugged in my digital camera and it does the same thing. My keyboard is USB and it works fine. Any help would be greatly appreciated.

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maks_holi
Mar 25 2008, 05:42 AM | Tags: Devices Shuts Usb Certain Down Plug
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* CBC:
QUOTE
Does anyone have any idea why my Vista Home Premium shuts down when I plug in certain USB devices? First, I thought it was something with my iPod, but I've tried it on other computers and it works fine. Then I plugged in my digital camera and it does the same thing. My keyboard is USB and it works fine. Any help would be greatly appreciated.

support.microsoft.com/?kbid=925528
This update used to be called "Reliability update for the USB stack in Windows Vista" I have no idea why the name was changed. But this part of the update may help you:
<quote> Error message 2: STOP 0x1000007E usbhub.sys SYSTEM_THREAD_EXCEPTION_NOT_HANDLED This error occurs because of a race condition in the Usbhub.sys driver. This condition occurs if a USB device driver tries to enter a selective suspend state when a previously canceled selective suspend request has not yet been fully processed. </quote>
-Michael
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PhotoMasters90
Mar 26 2008, 04:31 AM | Tags: Certain Usb Plug Shuts Devices Down
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Thanks for the input, but everything worked great before I installed Vista. It's software not hardware.
"John Barnes" wrote:

QUOTE
Possibly you have improperly wired USB ports.
"CBC" Does anyone have any idea why my Vista Home Premium shuts down when I plug in certain USB devices? First, I thought it was something with my iPod, but I've tried it on other computers and it works fine. Then I plugged in my digital camera and it does the same thing. My keyboard is USB and it works fine. Any help would be greatly appreciated.

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ooaykac
Mar 26 2008, 04:31 PM | Tags: Certain Devices Plug Down Usb Shuts
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Thanks for the info, but it still doesn't work. I installed the update, rebooted, and plugged my camera in and it just restarted on it's own. If I leave it plugged in, it keeps restarting. When it restarts a second time it comes up with a blue screen with some error codes but they disappear so quick I can't write them down.
"MICHAEL" wrote:

QUOTE

* CBC: Does anyone have any idea why my Vista Home Premium shuts down when I plug in certain USB devices? First, I thought it was something with my iPod, but I've tried it on other computers and it works fine. Then I plugged in my digital camera and it does the same thing. My keyboard is USB and it works fine. Any help would be greatly appreciated.
support.microsoft.com/?kbid=925528
This update used to be called "Reliability update for the USB stack in Windows Vista" I have no idea why the name was changed. But this part of the update may help you:
quote Error message 2: STOP 0x1000007E usbhub.sys SYSTEM_THREAD_EXCEPTION_NOT_HANDLED This error occurs because of a race condition in the Usbhub.sys driver. This condition occurs if a USB device driver tries to enter a selective suspend state when a previously canceled selective suspend request has not yet been fully processed. /quote
-Michael

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TouTou
Mar 26 2008, 09:39 PM | Tags: Plug Usb Certain Down Devices Shuts
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Did you install any software related to your camera?
Then do this:
Type "System" into Start Menu's search, click it.
To the left you'll see "Advanced system settings", click it.
System Properties will open up at the "Advanced" tab. You'll see "Startup and Recovery" at the bottom, click the Settings.
Look for "System failure" and uncheck "Automatically restart"
Now, when your computer crashes/restarts, you'll be able to read the error message. Report back here and try a google search, too.
-Michael
* CBC:
QUOTE
Thanks for the info, but it still doesn't work. I installed the update, rebooted, and plugged my camera in and it just restarted on it's own. If I leave it plugged in, it keeps restarting. When it restarts a second time it comes up with a blue screen with some error codes but they disappear so quick I can't write them down.
"MICHAEL" wrote:
* CBC: Does anyone have any idea why my Vista Home Premium shuts down when I plug in certain USB devices? First, I thought it was something with my iPod, but I've tried it on other computers and it works fine. Then I plugged in my digital camera and it does the same thing. My keyboard is USB and it works fine. Any help would be greatly appreciated. support.microsoft.com/?kbid=925528
This update used to be called "Reliability update for the USB stack in Windows Vista" I have no idea why the name was changed. But this part of the update may help you:
quote Error message 2: STOP 0x1000007E usbhub.sys SYSTEM_THREAD_EXCEPTION_NOT_HANDLED This error occurs because of a race condition in the Usbhub.sys driver. This condition occurs if a USB device driver tries to enter a selective suspend state when a previously canceled selective suspend request has not yet been fully processed. /quote
-Michael

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jimmee
Mar 27 2008, 01:31 AM | Tags: Down Devices Usb Certain Shuts Plug
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QUOTE
Error message 2: STOP 0x1000007E usbhub.sys SYSTEM_THREAD_EXCEPTION_NOT_HANDLED This error occurs because of a race condition in the Usbhub.sys driver.

A race condition? Now that's an interesting message.
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Lukem
Mar 27 2008, 09:46 AM | Tags: Certain Devices Down Usb Shuts Plug
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Hi,
Please locate the files in c:\windows\minidump - you will need them to analyze the faulting driver.
Cheers Ken
"CBC"
QUOTE
Thanks for the info, but it still doesn't work. I installed the update, rebooted, and plugged my camera in and it just restarted on it's own. If I leave it plugged in, it keeps restarting. When it restarts a second time it comes up with a blue screen with some error codes but they disappear so quick I can't write them down.
"MICHAEL" wrote:

* CBC: Does anyone have any idea why my Vista Home Premium shuts down when I plug in certain USB devices? First, I thought it was something with my iPod, but I've tried it on other computers and it works fine. Then I plugged in my digital camera and it does the same thing. My keyboard is USB and it works fine. Any help would be greatly appreciated.
support.microsoft.com/?kbid=925528
This update used to be called "Reliability update for the USB stack in Windows Vista" I have no idea why the name was changed. But this part of the update may help you:
quote Error message 2: STOP 0x1000007E usbhub.sys SYSTEM_THREAD_EXCEPTION_NOT_HANDLED This error occurs because of a race condition in the Usbhub.sys driver. This condition occurs if a USB device driver tries to enter a selective suspend state when a previously canceled selective suspend request has not yet been fully processed. /quote
-Michael

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seamaster_001
Mar 27 2008, 04:25 PM | Tags: Down Certain Plug Devices Usb Shuts
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To prevent it from restarting (so you can see error message)
click start globe right click computer properties advanced system settings in left pane advanced tab startup and recovery section - settings in system failure area uncheck 'Automatically restart'
Michael
"CBC"
QUOTE
Thanks for the info, but it still doesn't work. I installed the update, rebooted, and plugged my camera in and it just restarted on it's own. If I leave it plugged in, it keeps restarting. When it restarts a second time it comes up with a blue screen with some error codes but they disappear so quick I can't write them down.
"MICHAEL" wrote:

* CBC: Does anyone have any idea why my Vista Home Premium shuts down when I plug in certain USB devices? First, I thought it was something with my iPod, but I've tried it on other computers and it works fine. Then I plugged in my digital camera and it does the same thing. My keyboard is USB and it works fine. Any help would be greatly appreciated.
support.microsoft.com/?kbid=925528
This update used to be called "Reliability update for the USB stack in Windows Vista" I have no idea why the name was changed. But this part of the update may help you:
quote Error message 2: STOP 0x1000007E usbhub.sys SYSTEM_THREAD_EXCEPTION_NOT_HANDLED This error occurs because of a race condition in the Usbhub.sys driver. This condition occurs if a USB device driver tries to enter a selective suspend state when a previously canceled selective suspend request has not yet been fully processed. /quote
-Michael

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beginner
Mar 27 2008, 07:04 PM | Tags: Shuts Plug Devices Usb Down Certain
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support.microsoft.com/kb/925528
"CBC"
QUOTE
Thanks for the input, but everything worked great before I installed Vista. It's software not hardware.
"John Barnes" wrote:
Possibly you have improperly wired USB ports.
"CBC" Does anyone have any idea why my Vista Home Premium shuts down when I plug in certain USB devices? First, I thought it was something with my iPod, but I've tried it on other computers and it works fine. Then I plugged in my digital camera and it does the same thing. My keyboard is USB and it works fine. Any help would be greatly appreciated.

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yudaman
Mar 28 2008, 12:21 AM | Tags: Plug Devices Certain Usb Shuts Down
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also support.microsoft.com/kb/929734 if this is applicable
"John Barnes"
QUOTE
support.microsoft.com/kb/925528
"CBC" Thanks for the input, but everything worked great before I installed Vista. It's software not hardware.
"John Barnes" wrote:
Possibly you have improperly wired USB ports.
"CBC" Does anyone have any idea why my Vista Home Premium shuts down when I plug in certain USB devices? First, I thought it was something with my iPod, but I've tried it on other computers and it works fine. Then I plugged in my digital camera and it does the same thing. My keyboard is USB and it works fine. Any help would be greatly appreciated.

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Jag
Mar 28 2008, 05:42 PM | Tags: Down Certain Usb Devices Shuts Plug
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support.microsoft.com/?kbid=925528
<quote> Update replacement information This update replaces update 929734. </quote>
-Michael
* John Barnes:
QUOTE
also support.microsoft.com/kb/929734 if this is applicable
"John Barnes" support.microsoft.com/kb/925528
"CBC" Thanks for the input, but everything worked great before I installed Vista. It's software not hardware.
"John Barnes" wrote:
Possibly you have improperly wired USB ports.
"CBC" Does anyone have any idea why my Vista Home Premium shuts down when I plug in certain USB devices? First, I thought it was something with my iPod, but I've tried it on other computers and it works fine. Then I plugged in my digital camera and it does the same thing. My keyboard is USB and it works fine. Any help would be greatly appreciated.

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JEivar
Mar 29 2008, 03:00 PM | Tags: Shuts Usb Devices Plug Certain Down
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OK, error says NO_MORE_IRP_STACK_LOCATIONS STOP: 0x00000035 Searched on google, everyone seems to point to a driver being the problem. But, I'm not sure which one, or how to find out.
"Michael" wrote:

QUOTE
To prevent it from restarting (so you can see error message)
click start globe right click computer properties advanced system settings in left pane advanced tab startup and recovery section - settings in system failure area uncheck 'Automatically restart'
Michael
"CBC" Thanks for the info, but it still doesn't work. I installed the update, rebooted, and plugged my camera in and it just restarted on it's own. If I leave it plugged in, it keeps restarting. When it restarts a second time it comes up with a blue screen with some error codes but they disappear so quick I can't write them down.
"MICHAEL" wrote:

* CBC: Does anyone have any idea why my Vista Home Premium shuts down when I plug in certain USB devices? First, I thought it was something with my iPod, but I've tried it on other computers and it works fine. Then I plugged in my digital camera and it does the same thing. My keyboard is USB and it works fine. Any help would be greatly appreciated.
support.microsoft.com/?kbid=925528
This update used to be called "Reliability update for the USB stack in Windows Vista" I have no idea why the name was changed. But this part of the update may help you:
quote Error message 2: STOP 0x1000007E usbhub.sys SYSTEM_THREAD_EXCEPTION_NOT_HANDLED This error occurs because of a race condition in the Usbhub.sys driver. This condition occurs if a USB device driver tries to enter a selective suspend state when a previously canceled selective suspend request has not yet been fully processed. /quote
-Michael

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lord_ringo
Mar 29 2008, 11:08 PM | Tags: Devices Plug Shuts Usb Certain Down
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Hmm, references I see suggest a buggy mouse driver (odd). What kind of mouse or other pointing devices do you have installed?
Also see a reference to Daemon Tools.
Joe
"CBC"
QUOTE
OK, error says NO_MORE_IRP_STACK_LOCATIONS STOP: 0x00000035 Searched on google, everyone seems to point to a driver being the problem. But, I'm not sure which one, or how to find out.
"Michael" wrote:
To prevent it from restarting (so you can see error message)
click start globe right click computer properties advanced system settings in left pane advanced tab startup and recovery section - settings in system failure area uncheck 'Automatically restart'
Michael
"CBC" Thanks for the info, but it still doesn't work. I installed the update, rebooted, and plugged my camera in and it just restarted on it's own. If I leave it plugged in, it keeps restarting. When it restarts a second time it comes up with a blue screen with some error codes but they disappear so quick I can't write them down.
"MICHAEL" wrote:

* CBC: Does anyone have any idea why my Vista Home Premium shuts down when I plug in certain USB devices? First, I thought it was something with my iPod, but I've tried it on other computers and it works fine. Then I plugged in my digital camera and it does the same thing. My keyboard is USB and it works fine. Any help would be greatly appreciated.
support.microsoft.com/?kbid=925528
This update used to be called "Reliability update for the USB stack in Windows Vista" I have no idea why the name was changed. But this part of the update may help you:
quote Error message 2: STOP 0x1000007E usbhub.sys SYSTEM_THREAD_EXCEPTION_NOT_HANDLED This error occurs because of a race condition in the Usbhub.sys driver. This condition occurs if a USB device driver tries to enter a selective suspend state when a previously canceled selective suspend request has not yet been fully processed. /quote
-Michael

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dondraconuils
Mar 30 2008, 09:34 AM | Tags: Plug Shuts Devices Down Certain Usb
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I'm not sure about the brand name, I've had it for a couple of years, but it's just a 5 button optical mouse(USB) and a Belkin USB keyboard, that's all.
"Joe Guidera" wrote:

QUOTE
Hmm, references I see suggest a buggy mouse driver (odd). What kind of mouse or other pointing devices do you have installed?
Also see a reference to Daemon Tools.
Joe
"CBC" OK, error says NO_MORE_IRP_STACK_LOCATIONS STOP: 0x00000035 Searched on google, everyone seems to point to a driver being the problem. But, I'm not sure which one, or how to find out.
"Michael" wrote:
To prevent it from restarting (so you can see error message)
click start globe right click computer properties advanced system settings in left pane advanced tab startup and recovery section - settings in system failure area uncheck 'Automatically restart'
Michael
"CBC" Thanks for the info, but it still doesn't work. I installed the update, rebooted, and plugged my camera in and it just restarted on it's own. If I leave it plugged in, it keeps restarting. When it restarts a second time it comes up with a blue screen with some error codes but they disappear so quick I can't write them down.
"MICHAEL" wrote:

* CBC: Does anyone have any idea why my Vista Home Premium shuts down when I plug in certain USB devices? First, I thought it was something with my iPod, but I've tried it on other computers and it works fine. Then I plugged in my digital camera and it does the same thing. My keyboard is USB and it works fine. Any help would be greatly appreciated.
support.microsoft.com/?kbid=925528
This update used to be called "Reliability update for the USB stack in Windows Vista" I have no idea why the name was changed. But this part of the update may help you:
quote Error message 2: STOP 0x1000007E usbhub.sys SYSTEM_THREAD_EXCEPTION_NOT_HANDLED This error occurs because of a race condition in the Usbhub.sys driver. This condition occurs if a USB device driver tries to enter a selective suspend state when a previously canceled selective suspend request has not yet been fully processed. /quote
-Michael

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rsmurphy
Mar 31 2008, 09:15 AM | Tags: Usb Shuts Devices Plug Certain Down
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There are a host of different USB related issues with Vista at the moment. Try downloading and installing windbg from microsoft. Run it as administrator. Load the minidump file that should have been created in c:\windows\minidump.
Use the commands as follows:
..symfix ..reload !analyze -v
This should tell us what driver is causing the issue.
Joe
"CBC"
QUOTE
I'm not sure about the brand name, I've had it for a couple of years, but it's just a 5 button optical mouse(USB) and a Belkin USB keyboard, that's all.
"Joe Guidera" wrote:
Hmm, references I see suggest a buggy mouse driver (odd). What kind of mouse or other pointing devices do you have installed?
Also see a reference to Daemon Tools.
Joe
"CBC" OK, error says NO_MORE_IRP_STACK_LOCATIONS STOP: 0x00000035 Searched on google, everyone seems to point to a driver being the problem. But, I'm not sure which one, or how to find out.
"Michael" wrote:
To prevent it from restarting (so you can see error message)
click start globe right click computer properties advanced system settings in left pane advanced tab startup and recovery section - settings in system failure area uncheck 'Automatically restart'
Michael
"CBC" Thanks for the info, but it still doesn't work. I installed the update, rebooted, and plugged my camera in and it just restarted on it's own. If I leave it plugged in, it keeps restarting. When it restarts a second time it comes up with a blue screen with some error codes but they disappear so quick I can't write them down.
"MICHAEL" wrote:

* CBC: Does anyone have any idea why my Vista Home Premium shuts down when I plug in certain USB devices? First, I thought it was something with my iPod, but I've tried it on other computers and it works fine. Then I plugged in my digital camera and it does the same thing. My keyboard is USB and it works fine. Any help would be greatly appreciated.
support.microsoft.com/?kbid=925528
This update used to be called "Reliability update for the USB stack in Windows Vista" I have no idea why the name was changed. But this part of the update may help you:
quote Error message 2: STOP 0x1000007E usbhub.sys SYSTEM_THREAD_EXCEPTION_NOT_HANDLED This error occurs because of a race condition in the Usbhub.sys driver. This condition occurs if a USB device driver tries to enter a selective suspend state when a previously canceled selective suspend request has not yet been fully processed. /quote
-Michael

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AnthonyArde2
Apr 1 2008, 09:02 AM | Tags: Shuts Usb Devices Plug Certain Down
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Thank you, very much........ It was HighPoint Raid Controller Driver, I was able to find an updated version, installed it and everything works great now. Thanks Joe and everyone else who helped.
"Joe Guidera" wrote:

QUOTE
There are a host of different USB related issues with Vista at the moment. Try downloading and installing windbg from microsoft. Run it as administrator. Load the minidump file that should have been created in c:\windows\minidump.
Use the commands as follows:
.symfix .reload !analyze -v
This should tell us what driver is causing the issue.
Joe
"CBC" I'm not sure about the brand name, I've had it for a couple of years, but it's just a 5 button optical mouse(USB) and a Belkin USB keyboard, that's all.
"Joe Guidera" wrote:
Hmm, references I see suggest a buggy mouse driver (odd). What kind of mouse or other pointing devices do you have installed?
Also see a reference to Daemon Tools.
Joe
"CBC" OK, error says NO_MORE_IRP_STACK_LOCATIONS STOP: 0x00000035 Searched on google, everyone seems to point to a driver being the problem. But, I'm not sure which one, or how to find out.
"Michael" wrote:
To prevent it from restarting (so you can see error message)
click start globe right click computer properties advanced system settings in left pane advanced tab startup and recovery section - settings in system failure area uncheck 'Automatically restart'
Michael
"CBC" Thanks for the info, but it still doesn't work. I installed the update, rebooted, and plugged my camera in and it just restarted on it's own. If I leave it plugged in, it keeps restarting. When it restarts a second time it comes up with a blue screen with some error codes but they disappear so quick I can't write them down.
"MICHAEL" wrote:

* CBC: Does anyone have any idea why my Vista Home Premium shuts down when I plug in certain USB devices? First, I thought it was something with my iPod, but I've tried it on other computers and it works fine. Then I plugged in my digital camera and it does the same thing. My keyboard is USB and it works fine. Any help would be greatly appreciated.
support.microsoft.com/?kbid=925528
This update used to be called "Reliability update for the USB stack in Windows Vista" I have no idea why the name was changed. But this part of the update may help you:
quote Error message 2: STOP 0x1000007E usbhub.sys SYSTEM_THREAD_EXCEPTION_NOT_HANDLED This error occurs because of a race condition in the Usbhub.sys driver. This condition occurs if a USB device driver tries to enter a selective suspend state when a previously canceled selective suspend request has not yet been fully processed. /quote
-Michael

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