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Windows Vista

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SyncMaster72

Jan 17 2008, 03:12 AM | Tags: Support
Related tags: Sony Need Install Sharing Business Installation Networking Iaf Denied Older

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If I click Start and Help & Support, I get a box saying, Internet Explorer cannot download /from help. The requested site is either unavailable or cannot be found. Has anyone seen this problem?

legaulois

Jan 18 2008, 12:35 AM | Tags: Support
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"rufus2007"

QUOTE

If I click Start and Help & Support, I get a box saying, Internet Explorer cannot download /from help. The requested site is either unavailable or cannot be found. Has anyone seen this problem?

Someone had a very similar problem on the mpwv.general forum.... I have copied the post here>
*****************************************************************************************************************
Try the fix offered at this site:
Fix Windows Vista Help and Support windows-now.com/blogs/kmkenney/archive/2006/11/25/fix-windows-vista-help-and-support.aspx
It re-associates the .xml file type to its default settings. A recent installation of a program may have "stolen" the .xml association.
"Legend One"

QUOTE

Hello everyone. I've installed some new software and my Help and Support app will not start up anymore. I'm sure it has to do with the new installs (Macromedia Suite, Adobe Suite, Autocad, Chief Architect, no bogus software)
When I try to start up Help and Support I get an error message saying:
[Window Title] Windows Internet Explorer
[Content] Internet Explorer cannot download / from help.
Internet Explorer was not able to open this Internet site. The requested site is either unavailable or cannot be found. Please try again later.
[OK]

Underneath it is a download dialog trying to download something.
Any suggestions on a fix? I'm pretty sure it has to do with the installs but does anyone have a workaround because I need to use these apps.
Thank you!
*****************************************************************************************************************

rwdawg10

Jan 18 2008, 05:36 PM | Tags: Support
Related tags: Boot Firewall Maker Connection Drivers Support Copy

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Thanks alot. It worked.
"Julian" wrote:

QUOTE

"rufus2007" If I click Start and Help & Support, I get a box saying, Internet Explorer cannot download /from help. The requested site is either unavailable or cannot be found. Has anyone seen this problem?

Someone had a very similar problem on the mpwv.general forum.... I have copied the post here
*****************************************************************************************************************
Try the fix offered at this site:
Fix Windows Vista Help and Support windows-now.com/blogs/kmkenney/archive/2006/11/25/fix-windows-vista-help-and-support.aspx
It re-associates the .xml file type to its default settings. A recent installation of a program may have "stolen" the .xml association.
"Legend One" Hello everyone. I've installed some new software and my Help and Support app will not start up anymore. I'm sure it has to do with the new installs (Macromedia Suite, Adobe Suite, Autocad, Chief Architect, no bogus software)
When I try to start up Help and Support I get an error message saying:
[Window Title] Windows Internet Explorer
[Content] Internet Explorer cannot download / from help.
Internet Explorer was not able to open this Internet site. The requested site is either unavailable or cannot be found. Please try again later.
[OK]

Underneath it is a download dialog trying to download something.
Any suggestions on a fix? I'm pretty sure it has to do with the installs but does anyone have a workaround because I need to use these apps.
Thank you!
*****************************************************************************************************************

Carolyn

Jan 19 2008, 05:36 PM | Tags: Support
Related tags: Burn Bar Msdn Join Pictures Without Home Remote Use Center

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Dreamweaver installed, by chance? If so, see the following TechNote from Adobe:
Vista help system stops working when Dreamweaver is the default XML editor: adobe.com/cfusion/knowledgebase/index.cfm?id=kb400789
See also:
Error "Internet Explorer was not able to open this Internet site" when using Help and Support in Windows Vista: winhelponline.com/articles/171/1/
Regards,
Ramesh Srinivasan, Microsoft MVP [Windows Shell/User] Windows® Troubleshooting winhelponline.com
"rufus2007" If I click Start and Help & Support, I get a box saying, Internet Explorer cannot download /from help. The requested site is either unavailable or cannot be found. Has anyone seen this problem?

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