Remote Desktop from XP Pro to Vista Business broken


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Remote Desktop from XP Pro to Vista Business broken

Windows Vista

alexrosa
Jul 6 2007, 11:12 AM | Tags: Broken Desktop Remote Pro Business
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I have XP Pro machines with the RDC 6.0 I have Vista business machines properly set up to allow RD connections from previous RDC versions.
One of my Vista machines works great, the other denies all connections from the XP Pro machines.
Is there a log I can look at to figure out why?
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Keratomi
Jul 6 2007, 03:37 PM | Tags: Broken Desktop Business Remote Pro
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"John"
QUOTE
I have XP Pro machines with the RDC 6.0 I have Vista business machines properly set up to allow RD connections from previous RDC versions.
One of my Vista machines works great, the other denies all connections from the XP Pro machines.
Is there a log I can look at to figure out why?

Make sure the Vista Remote Desktop host PC is configured to "Allow connections from computers running any version of Remote Desktop"...
windowshelp.microsoft.com/Windows/en-US/Help/ea4680d1-6962-463b-b29b-351efa676f9e1033.mspx

Al Jarvi (MS-MVP Windows Networking)
Please post *ALL* questions and replies to the news group for the mutual benefit of all of us... The MS-MVP Program - mvp.support.microsoft.com This posting is provided "AS IS" with no warranties, and confers no rights...
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TouTou
Jul 7 2007, 01:55 PM | Tags: Remote Business Desktop Broken Pro
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"Sooner Al [MVP]" wrote:

QUOTE
"John" I have XP Pro machines with the RDC 6.0 I have Vista business machines properly set up to allow RD connections from previous RDC versions.
One of my Vista machines works great, the other denies all connections from the XP Pro machines.
Is there a log I can look at to figure out why?
Make sure the Vista Remote Desktop host PC is configured to "Allow connections from computers running any version of Remote Desktop"...
windowshelp.microsoft.com/Windows/en-US/Help/ea4680d1-6962-463b-b29b-351efa676f9e1033.mspx

Al Jarvi (MS-MVP Windows Networking)
Please post *ALL* questions and replies to the news group for the mutual benefit of all of us... The MS-MVP Program - mvp.support.microsoft.com This posting is provided "AS IS" with no warranties, and confers no rights...

It is already set for that. I should also note that it works when connecting from Windows Server 2003 SP2
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garoffano
Jul 8 2007, 03:42 AM | Tags: Broken Desktop Remote Pro Business
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"John"
QUOTE

"Sooner Al [MVP]" wrote:
"John" I have XP Pro machines with the RDC 6.0 I have Vista business machines properly set up to allow RD connections from previous RDC versions.
One of my Vista machines works great, the other denies all connections from the XP Pro machines.
Is there a log I can look at to figure out why?
Make sure the Vista Remote Desktop host PC is configured to "Allow connections from computers running any version of Remote Desktop"...
windowshelp.microsoft.com/Windows/en-US/Help/ea4680d1-6962-463b-b29b-351efa676f9e1033.mspx

Al Jarvi (MS-MVP Windows Networking)
Please post *ALL* questions and replies to the news group for the mutual benefit of all of us... The MS-MVP Program - mvp.support.microsoft.com This posting is provided "AS IS" with no warranties, and confers no rights...
It is already set for that. I should also note that it works when connecting from Windows Server 2003 SP2

What error message do you get on the XP box?

Al Jarvi (MS-MVP Windows Networking)
Please post *ALL* questions and replies to the news group for the mutual benefit of all of us... The MS-MVP Program - mvp.support.microsoft.com This posting is provided "AS IS" with no warranties, and confers no rights...
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Capuchinos
Jul 8 2007, 05:39 AM | Tags: Desktop Remote Business Pro Broken
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"Sooner Al [MVP]" wrote:

QUOTE
"John"
"Sooner Al [MVP]" wrote:
"John" I have XP Pro machines with the RDC 6.0 I have Vista business machines properly set up to allow RD connections from previous RDC versions.
One of my Vista machines works great, the other denies all connections from the XP Pro machines.
Is there a log I can look at to figure out why?
Make sure the Vista Remote Desktop host PC is configured to "Allow connections from computers running any version of Remote Desktop"...
windowshelp.microsoft.com/Windows/en-US/Help/ea4680d1-6962-463b-b29b-351efa676f9e1033.mspx

Al Jarvi (MS-MVP Windows Networking)
Please post *ALL* questions and replies to the news group for the mutual benefit of all of us... The MS-MVP Program - mvp.support.microsoft.com This posting is provided "AS IS" with no warranties, and confers no rights...
It is already set for that. I should also note that it works when connecting from Windows Server 2003 SP2
What error message do you get on the XP box?

Al Jarvi (MS-MVP Windows Networking)
Please post *ALL* questions and replies to the news group for the mutual benefit of all of us... The MS-MVP Program - mvp.support.microsoft.com This posting is provided "AS IS" with no warranties, and confers no rights...

"The computer can't connect to the remote computer.
Try connecting again. If the problem continues, contact the owner of the remote computer or your network administrator."
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propulsion
Jul 8 2007, 06:24 AM | Tags: Business Pro Broken Desktop Remote
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"John"
QUOTE

"Sooner Al [MVP]" wrote:
"John"
"Sooner Al [MVP]" wrote:
"John" I have XP Pro machines with the RDC 6.0 I have Vista business machines properly set up to allow RD connections from previous RDC versions.
One of my Vista machines works great, the other denies all connections from the XP Pro machines.
Is there a log I can look at to figure out why?
Make sure the Vista Remote Desktop host PC is configured to "Allow connections from computers running any version of Remote Desktop"...
windowshelp.microsoft.com/Windows/en-US/Help/ea4680d1-6962-463b-b29b-351efa676f9e1033.mspx

Al Jarvi (MS-MVP Windows Networking)
Please post *ALL* questions and replies to the news group for the mutual benefit of all of us... The MS-MVP Program - mvp.support.microsoft.com This posting is provided "AS IS" with no warranties, and confers no rights...
It is already set for that. I should also note that it works when connecting from Windows Server 2003 SP2
What error message do you get on the XP box?

Al Jarvi (MS-MVP Windows Networking)
Please post *ALL* questions and replies to the news group for the mutual benefit of all of us... The MS-MVP Program - mvp.support.microsoft.com This posting is provided "AS IS" with no warranties, and confers no rights...
"The computer can't connect to the remote computer.
Try connecting again. If the problem continues, contact the owner of the remote computer or your network administrator."

I presume you can ping the Vista PC from the XP PC?
Are you running any software firewall on the Vista PC that may be blocking incoming Remote Desktop requests from specific IP addresses, ie. the IP of the XP boxes?
Are you calling the correct IP? Is this on a local network or over the public internet?
I presume the XP clients are configured like this...
tinyurl.com/3ayeb5

Al Jarvi (MS-MVP Windows Networking)
Please post *ALL* questions and replies to the news group for the mutual benefit of all of us... The MS-MVP Program - mvp.support.microsoft.com This posting is provided "AS IS" with no warranties, and confers no rights...
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Matt
Jul 8 2007, 03:11 PM | Tags: Business Pro Remote Broken Desktop
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"Sooner Al [MVP]" wrote:

QUOTE
"John"
"Sooner Al [MVP]" wrote:
"John"
"Sooner Al [MVP]" wrote:
"John" I have XP Pro machines with the RDC 6.0 I have Vista business machines properly set up to allow RD connections from previous RDC versions.
One of my Vista machines works great, the other denies all connections from the XP Pro machines.
Is there a log I can look at to figure out why?
Make sure the Vista Remote Desktop host PC is configured to "Allow connections from computers running any version of Remote Desktop"...
windowshelp.microsoft.com/Windows/en-US/Help/ea4680d1-6962-463b-b29b-351efa676f9e1033.mspx

Al Jarvi (MS-MVP Windows Networking)
Please post *ALL* questions and replies to the news group for the mutual benefit of all of us... The MS-MVP Program - mvp.support.microsoft.com This posting is provided "AS IS" with no warranties, and confers no rights...
It is already set for that. I should also note that it works when connecting from Windows Server 2003 SP2
What error message do you get on the XP box?

Al Jarvi (MS-MVP Windows Networking)
Please post *ALL* questions and replies to the news group for the mutual benefit of all of us... The MS-MVP Program - mvp.support.microsoft.com This posting is provided "AS IS" with no warranties, and confers no rights...
"The computer can't connect to the remote computer.
Try connecting again. If the problem continues, contact the owner of the remote computer or your network administrator."
I presume you can ping the Vista PC from the XP PC?
Are you running any software firewall on the Vista PC that may be blocking incoming Remote Desktop requests from specific IP addresses, ie. the IP of the XP boxes?
Are you calling the correct IP? Is this on a local network or over the public internet?
I presume the XP clients are configured like this...
tinyurl.com/3ayeb5

Al Jarvi (MS-MVP Windows Networking)
Please post *ALL* questions and replies to the news group for the mutual benefit of all of us... The MS-MVP Program - mvp.support.microsoft.com This posting is provided "AS IS" with no warranties, and confers no rights...

I presume you can ping the Vista PC from the XP PC?
-Yes
Are you running any software firewall on the Vista PC that may be blocking incoming Remote Desktop requests from specific IP addresses, ie. the IP of the XP boxes?
-Windows Firewall disabled by GPO. Symantec AV CE with no Internet Security
Are you calling the correct IP? Is this on a local network or over the public internet?
-Fails on IP and name, DNS correctly resolving. Occurs both remotely and locally
I presume the XP clients are configured like this...
tinyurl.com/3ayeb5
-Yes
This has worked in the past. Then it quit, and the other Vista PC I have works. Last night I performed an Ethereal capture to see if the machine was seeing the traffic and the request came in from the requesting machine, sourced from port 3472, destined for port 3389, so I know that part is working. Either the machine is actively refusing the connecting, or the service is not seeing the request.
I am trying to figure out if there is a patch installed that broke it. Do you know of any patches the have been put out on Windows Update or WSUS that may have broken it?
Also, is there a log file I can look at that will tell me why the connection is being refused?
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djsmusic.net.ms
Jul 9 2007, 02:58 AM | Tags: Desktop Pro Business Remote Broken
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"John"
QUOTE

"Sooner Al [MVP]" wrote:
"John"
"Sooner Al [MVP]" wrote:
"John"
"Sooner Al [MVP]" wrote:
"John" I have XP Pro machines with the RDC 6.0 I have Vista business machines properly set up to allow RD connections from previous RDC versions.
One of my Vista machines works great, the other denies all connections from the XP Pro machines.
Is there a log I can look at to figure out why?
Make sure the Vista Remote Desktop host PC is configured to "Allow connections from computers running any version of Remote Desktop"...
windowshelp.microsoft.com/Windows/en-US/Help/ea4680d1-6962-463b-b29b-351efa676f9e1033.mspx

Al Jarvi (MS-MVP Windows Networking)
Please post *ALL* questions and replies to the news group for the mutual benefit of all of us... The MS-MVP Program - mvp.support.microsoft.com This posting is provided "AS IS" with no warranties, and confers no rights...
It is already set for that. I should also note that it works when connecting from Windows Server 2003 SP2
What error message do you get on the XP box?

Al Jarvi (MS-MVP Windows Networking)
Please post *ALL* questions and replies to the news group for the mutual benefit of all of us... The MS-MVP Program - mvp.support.microsoft.com This posting is provided "AS IS" with no warranties, and confers no rights...
"The computer can't connect to the remote computer.
Try connecting again. If the problem continues, contact the owner of the remote computer or your network administrator."
I presume you can ping the Vista PC from the XP PC?
Are you running any software firewall on the Vista PC that may be blocking incoming Remote Desktop requests from specific IP addresses, ie. the IP of the XP boxes?
Are you calling the correct IP? Is this on a local network or over the public internet?
I presume the XP clients are configured like this...
tinyurl.com/3ayeb5

Al Jarvi (MS-MVP Windows Networking)
Please post *ALL* questions and replies to the news group for the mutual benefit of all of us... The MS-MVP Program - mvp.support.microsoft.com This posting is provided "AS IS" with no warranties, and confers no rights...
I presume you can ping the Vista PC from the XP PC?
-Yes
Are you running any software firewall on the Vista PC that may be blocking incoming Remote Desktop requests from specific IP addresses, ie. the IP of the XP boxes?
-Windows Firewall disabled by GPO. Symantec AV CE with no Internet Security
Are you calling the correct IP? Is this on a local network or over the public internet?
-Fails on IP and name, DNS correctly resolving. Occurs both remotely and locally
I presume the XP clients are configured like this...
tinyurl.com/3ayeb5
-Yes
This has worked in the past. Then it quit, and the other Vista PC I have works. Last night I performed an Ethereal capture to see if the machine was seeing the traffic and the request came in from the requesting machine, sourced from port 3472, destined for port 3389, so I know that part is working. Either the machine is actively refusing the connecting, or the service is not seeing the request.
I am trying to figure out if there is a patch installed that broke it. Do you know of any patches the have been put out on Windows Update or WSUS that may have broken it?
Also, is there a log file I can look at that will tell me why the connection is being refused?

Well you could look at the event logs on both machines. They may or may not provide a clue...

Al Jarvi (MS-MVP Windows Networking)
Please post *ALL* questions and replies to the news group for the mutual benefit of all of us... The MS-MVP Program - mvp.support.microsoft.com This posting is provided "AS IS" with no warranties, and confers no rights...
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Matthew Edmund
Jul 9 2007, 04:05 PM | Tags: Pro Desktop Broken Business Remote
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"Sooner Al [MVP]" wrote:

QUOTE
"John"
"Sooner Al [MVP]" wrote:
"John"
"Sooner Al [MVP]" wrote:
"John"
"Sooner Al [MVP]" wrote:
"John" I have XP Pro machines with the RDC 6.0 I have Vista business machines properly set up to allow RD connections from previous RDC versions.
One of my Vista machines works great, the other denies all connections from the XP Pro machines.
Is there a log I can look at to figure out why?
Make sure the Vista Remote Desktop host PC is configured to "Allow connections from computers running any version of Remote Desktop"...
windowshelp.microsoft.com/Windows/en-US/Help/ea4680d1-6962-463b-b29b-351efa676f9e1033.mspx

Al Jarvi (MS-MVP Windows Networking)
Please post *ALL* questions and replies to the news group for the mutual benefit of all of us... The MS-MVP Program - mvp.support.microsoft.com This posting is provided "AS IS" with no warranties, and confers no rights...
It is already set for that. I should also note that it works when connecting from Windows Server 2003 SP2
What error message do you get on the XP box?

Al Jarvi (MS-MVP Windows Networking)
Please post *ALL* questions and replies to the news group for the mutual benefit of all of us... The MS-MVP Program - mvp.support.microsoft.com This posting is provided "AS IS" with no warranties, and confers no rights...
"The computer can't connect to the remote computer.
Try connecting again. If the problem continues, contact the owner of the remote computer or your network administrator."
I presume you can ping the Vista PC from the XP PC?
Are you running any software firewall on the Vista PC that may be blocking incoming Remote Desktop requests from specific IP addresses, ie. the IP of the XP boxes?
Are you calling the correct IP? Is this on a local network or over the public internet?
I presume the XP clients are configured like this...
tinyurl.com/3ayeb5

Al Jarvi (MS-MVP Windows Networking)
Please post *ALL* questions and replies to the news group for the mutual benefit of all of us... The MS-MVP Program - mvp.support.microsoft.com This posting is provided "AS IS" with no warranties, and confers no rights...
I presume you can ping the Vista PC from the XP PC?
-Yes
Are you running any software firewall on the Vista PC that may be blocking incoming Remote Desktop requests from specific IP addresses, ie. the IP of the XP boxes?
-Windows Firewall disabled by GPO. Symantec AV CE with no Internet Security
Are you calling the correct IP? Is this on a local network or over the public internet?
-Fails on IP and name, DNS correctly resolving. Occurs both remotely and locally
I presume the XP clients are configured like this...
tinyurl.com/3ayeb5
-Yes
This has worked in the past. Then it quit, and the other Vista PC I have works. Last night I performed an Ethereal capture to see if the machine was seeing the traffic and the request came in from the requesting machine, sourced from port 3472, destined for port 3389, so I know that part is working. Either the machine is actively refusing the connecting, or the service is not seeing the request.
I am trying to figure out if there is a patch installed that broke it. Do you know of any patches the have been put out on Windows Update or WSUS that may have broken it?
Also, is there a log file I can look at that will tell me why the connection is being refused?
Well you could look at the event logs on both machines. They may or may not provide a clue...

Al Jarvi (MS-MVP Windows Networking)
Please post *ALL* questions and replies to the news group for the mutual benefit of all of us... The MS-MVP Program - mvp.support.microsoft.com This posting is provided "AS IS" with no warranties, and confers no rights...

Looked at the event viewer. Interestingly enough, there are alot of messages corresponding to the printers on the remote machine. I configure my RD client to not allow access to the locally installed printers to see if that would fix it. It didn't work.
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