After upgrading my windows xp to vista home premium, my notebook does no longer boot (a bluescreen is shown during boot).
I suspect, that this might be because I did not uninstall ZoneAlarm before upgrading (didn't know it was not compatible).
Is there any way to disable the ZoneAlarm service, so that vista will boot without starting that service?
Thanks for any hints, Martin

Martin: Press F8 during boot and choose "Safe mode". If you succeed, uninstall ZoneAlarm and reboot. Carlos
"Martin Bischoff" wrote:

Sorry, forgot to mention it: It also bluescreens when booting in "Safe mode".
In the meantime I made a rollback of the upgrade, and deinstalled ZoneAlarm and some other applications (just to be sure). I will make another attempt at upgrading the system this evening.
Martin "Carlos" wrote:

Hi Martin
If you cannot boot this Vista (your post seems to indicate "after upgrading" that the Vista home premium has *never bootedis that correct? So I'm assuming you've never had a working Home Premium on that box is that right?
If you have info from ZA that they aren't compatible with Vistahow ridiculous of them after all this timethen I would uninstall ZA from the legacy OS ***before attempting the upgrade.
Apparently they haven't gotten the concept fully that Vista has RTM'd from this goofy page (this company has no excuse because they've had enough code to get Vista compatible for a very long time:
zonealarm.com/store/content/catalog/products/vista.jsp
If you have booted Vista Home Premium successfully, and set up programs and settings I'd try a Startup Repair from the DVD. If you have not, I'd just uninstall ZA and repeat the upgrade process.
CH
"Martin Bischoff"

Martin Bischoff wrote:

Out of interest, how are you "rolling back" Im temptuously close to upgrading my Stable XP to the delicious looking Vista, but I need a back out plan in case things go wrong.
Cya Simon

working system should anything untowards happen.
davy

At some point, vista automagically found out that the upgrade did not succeed and suggested to make a rollback to the previous OS. Before that iirc, I have also seen the rollback option either in the boot menu (when pressing F8 for more options) or when booting from the vista DVD. I'm not completely sure where the rollback option can be found. But in any case, the rollback worked well.
Once I was back in XP, I was able to uninstall ZoneAlarm and some other software (just to be sure). I then restarted the upgrade, and this time everything went well (I'm now running vista).
Martin

compatible with vista. But it's disappointing that they still do not have a compatible product. Since my zonealarm subscription expired some days ago, I will now look for another product.

Please see my other post: I was able to rollback the vista upgrade installation, uninstall zonealarm in XP and restart the upgrade - and it finished successfully.
Martin