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sherazi |
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Group: Members
Posts: 312
Member No.: 1320
Joined: 04-August 07

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I recently got a Gateway Computer with Vista Home Premium preinstalled. After a day of using the computer I started getting a "No Operating System" error. This error is no longer occuring, but now when I bootup, it will sit and say "Creating your Desktop" for a long time, then come up with the following two errors: "The procedure entry point SdbShowApphelpfromQuery could not be located in the dynamic link library apphelp.dll" & "Error loading C:\Windows\system32\mscories.dll" It will log into my profile, but gives me a message saying that there was a problem loading my profile, and that nothing I do will be saved. I'm at a loss, I have tried searching for an answer to these, but I can't find anything. Please help!!
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branchyy |
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Member
 
Group: Members
Posts: 195
Member No.: 216
Joined: 23-September 07

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Mythos wrote:
| QUOTE | I recently got a Gateway Computer with Vista Home Premium preinstalled. After a day of using the computer I started getting a "No Operating System" error. This error is no longer occuring, but now when I bootup, it will sit and say "Creating your Desktop" for a long time, then come up with the following two errors: "The procedure entry point SdbShowApphelpfromQuery could not be located in the dynamic link library apphelp.dll" & "Error loading C:\Windows\system32\mscories.dll" It will log into my profile, but gives me a message saying that there was a problem loading my profile, and that nothing I do will be saved. I'm at a loss, I have tried searching for an answer to these, but I can't find anything. Please help!! |
Contact Gateway for replacement. After one day, you should never get a "No Operating System" error. I don't care if it isn't happening any more; something is definitely wrong and you should not wait to get a new laptop. The hard drive could be faulty or it could be the motherboard. Malke Elephant Boy Computers elephantboycomputers.com "Don't Panic!" MS-MVP Windows - Shell/User
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maxxx |
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Member
 
Group: Members
Posts: 132
Member No.: 17
Joined: 27-January 08

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seems to me like a hard disk crash! do a checkdisk... and create a new user (from the control panel) If you see anything strange contact gateway "Mythos"
| QUOTE | I recently got a Gateway Computer with Vista Home Premium preinstalled. After a day of using the computer I started getting a "No Operating System" error. This error is no longer occuring, but now when I bootup, it will sit and say "Creating your Desktop" for a long time, then come up with the following two errors: "The procedure entry point SdbShowApphelpfromQuery could not be located in the dynamic link library apphelp.dll" & "Error loading C:\Windows\system32\mscories.dll" It will log into my profile, but gives me a message saying that there was a problem loading my profile, and that nothing I do will be saved. I'm at a loss, I have tried searching for an answer to these, but I can't find anything. Please help!! |
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masterbear |
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Member

Group: Members
Posts: 92
Member No.: 1263
Joined: 21-January 08

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Return the computer for repair or replacement. Richard G. Harper [MVP Shell/User] rgharper gmail.com * NEW! Catch my blog ... msmvps.com/blogs/rgharper/ * PLEASE post all messages and replies in the newsgroups * The Website - rgharper.mvps.org/ * HELP us help YOU ... dts-l.org/goodpost.htm "Mythos"
| QUOTE | I recently got a Gateway Computer with Vista Home Premium preinstalled. After a day of using the computer I started getting a "No Operating System" error. This error is no longer occuring, but now when I bootup, it will sit and say "Creating your Desktop" for a long time, then come up with the following two errors: "The procedure entry point SdbShowApphelpfromQuery could not be located in the dynamic link library apphelp.dll" & "Error loading C:\Windows\system32\mscories.dll" It will log into my profile, but gives me a message saying that there was a problem loading my profile, and that nothing I do will be saved. I'm at a loss, I have tried searching for an answer to these, but I can't find anything. Please help!! |
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outofnicks |
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Member

Group: Members
Posts: 36
Member No.: 1148
Joined: 27-August 07

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Okay, I finally got this fixed. I installed Linux and was able to access the Gateway recovery partition. This allowed me to restore everything to the factory defaults. Everything is working great. Mythos wrote:
| QUOTE | I recently got a Gateway Computer with Vista Home Premium preinstalled. After a day of using the computer I started getting a "No Operating System" error. This error is no longer occuring, but now when I bootup, it will sit and say "Creating your Desktop" for a long time, then come up with the following two errors: "The procedure entry point SdbShowApphelpfromQuery could not be located in the dynamic link library apphelp.dll" & "Error loading C:\Windows\system32\mscories.dll" It will log into my profile, but gives me a message saying that there was a problem loading my profile, and that nothing I do will be saved. I'm at a loss, I have tried searching for an answer to these, but I can't find anything. Please help!! |
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