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A customer's opinion

Windows Vista

cullyistheman
Jun 29 2008, 09:47 AM | Tags: Customers Opinion
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A customer called me to help her with a few things on her new computer from Dell that had Vista installed. I noticed that it ran faster than some of the other installs on Dell machines. It had 3 gig ram and a fast processor. She liked the sidebar and had me install a calculator toy. I put spybot on it for her and also Picasa. She had me install some of her Hallmark software. We could get two of the three program installed and running correctly using the little tricks that I have learned by reading the posts in this newsgroup. The third Hallmark program would install but there were blank pages without any writing. So we uninstalled that program. She said that she couldn't get her brand new printer to work. It was a recent hp photosmart. We went to the web site and Hp had no plans to support this printer on Vista. Well, that's great. When I finished, I asked her how she liked Vista and she said that she had really wanted XP, but Dell told her that only Vista was available. This was just a week or two ago. She is upset about the printer and she doesn't like Vista. She finds it very confusing to use. It did help when I turned on the classic start menu for her, but she could have gotten that in XP.
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eidito
Jun 29 2008, 03:24 PM | Tags: Customers Opinion
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Bill wrote:

QUOTE
A customer called me to help her with a few things on her new computer from Dell that had Vista installed. I noticed that it ran faster than some of the other installs on Dell machines. It had 3 gig ram and a fast processor. She liked the sidebar and had me install a calculator toy. I put spybot on it for her and also Picasa. She had me install some of her Hallmark software. We could get two of the three program installed and running correctly using the little tricks that I have learned by reading the posts in this newsgroup. The third Hallmark program would install but there were blank pages without any writing. So we uninstalled that program. She said that she couldn't get her brand new printer to work. It was a recent hp photosmart. We went to the web site and Hp had no plans to support this printer on Vista. Well, that's great. When I finished, I asked her how she liked Vista and she said that she had really wanted XP, but Dell told her that only Vista was available. This was just a week or two ago. She is upset about the printer and she doesn't like Vista. She finds it very confusing to use. It did help when I turned on the classic start menu for her, but she could have gotten that in XP.
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Bill I've got Hallmark Card Studio 2007 installed on one of my Vista x32 machines and it works perfectly. Which Hallmark is she having problems with? Sorry about the HP printer driver thing. I threw my HP's out long ago ('90's). Confusing is the correct word to use when describing everyone's initial use of Vista. It ain't simply an XP upgrade! Things have moved around to different locations. But once you get used to it, XP seems old! Frank
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outofnicks
Jun 29 2008, 11:51 PM | Tags: Customers Opinion
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I'm using a ten year old HP Deskjet 600 or 700 on my machine without problems.
What I'd recommend trying is extracting the XP drivers from HP setup program, and install them manually through the Device Manager. It's probably just HP's setup program that checks the OS and sees something it doesn't recognise and HP can't be bothered to update it.
Paul Smith, Yeovil, UK. Microsoft MVP Windows Shell/User. windowsresource.net/
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"Bill"
QUOTE
A customer called me to help her with a few things on her new computer from Dell that had Vista installed. I noticed that it ran faster than some of the other installs on Dell machines. It had 3 gig ram and a fast processor. She liked the sidebar and had me install a calculator toy. I put spybot on it for her and also Picasa. She had me install some of her Hallmark software. We could get two of the three program installed and running correctly using the little tricks that I have learned by reading the posts in this newsgroup. The third Hallmark program would install but there were blank pages without any writing. So we uninstalled that program. She said that she couldn't get her brand new printer to work. It was a recent hp photosmart. We went to the web site and Hp had no plans to support this printer on Vista. Well, that's great. When I finished, I asked her how she liked Vista and she said that she had really wanted XP, but Dell told her that only Vista was available. This was just a week or two ago. She is upset about the printer and she doesn't like Vista. She finds it very confusing to use. It did help when I turned on the classic start menu for her, but she could have gotten that in XP.
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Leeza
Jun 30 2008, 08:56 PM | Tags: Customers Opinion
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On Tue, 24 Apr 2007 00:28:55 -0700, Frank wrote:

QUOTE
Bill wrote:
A customer called me to help her with a few things on her new computer from Dell that had Vista installed. I noticed that it ran faster than some of the other installs on Dell machines. It had 3 gig ram and a fast processor. She liked the sidebar and had me install a calculator toy. I put spybot on it for her and also Picasa. She had me install some of her Hallmark software. We could get two of the three program installed and running correctly using the little tricks that I have learned by reading the posts in this newsgroup. The third Hallmark program would install but there were blank pages without any writing. So we uninstalled that program. She said that she couldn't get her brand new printer to work. It was a recent hp photosmart. We went to the web site and Hp had no plans to support this printer on Vista. Well, that's great. When I finished, I asked her how she liked Vista and she said that she had really wanted XP, but Dell told her that only Vista was available. This was just a week or two ago. She is upset about the printer and she doesn't like Vista. She finds it very confusing to use. It did help when I turned on the classic start menu for her, but she could have gotten that in XP.
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Bill I've got Hallmark Card Studio 2007 installed on one of my Vista x32 machines and it works perfectly. Which Hallmark is she having problems with? Sorry about the HP printer driver thing. I threw my HP's out long ago ('90's). Confusing is the correct word to use when describing everyone's initial use of Vista. It ain't simply an XP upgrade! Things have moved around to different locations. But once you get used to it, XP seems old! Frank

A moment of silence please... Frank managed to install software on a box running Vista. All hail our hero.
Confusing? Geez Frank, you for sure are a dim bulb if you find Vista confusing or so "different". How so? The FACT is Vista is a damn simple upgrade, piece of cake, has tons of hand holding features not in XP, assuming you have average intelligence. That doesn't excuse that Microsoft dropped the ball with implementing UAC or not addressing bugs it knew where there, yet shipped the product anyway.
I guess that's why you amazed yourself Frank, you finally did get something installed and just had to tell us about it. Please refrain from showing your stupidity by making sweeping statements in the future like "everyone's inital use of Vista..." Not everyone is a dumb as you are Frank. The FACT is, Vista is just another version of Windows. You know how to use one version, you already know how to use any version, assuming, like I said, you have average intelligence.
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creedo
Jul 1 2008, 01:57 AM | Tags: Opinion Customers
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Frank wrote:

QUOTE
Confusing is the correct word to use when describing everyone's initial use of Vista. It ain't simply an XP upgrade! Things have moved around to different locations.

Pretty much sums up Fista. It's really XP, except Microsoft has moved things around to different locations and convinced Dr. Frank Piglet to spend a few hundred dollars to purchase it.
Love and Kisses and a Big Wet <snort> Doris

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Frank

My Microsoft Hero (he loves this company!) ... tinyurl.com/yp9cn2 Get SP3 for XP here! .... tinyurl.com/374p49 Title Says It All ... tinyurl.com/2ssodl
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