Help and Support


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Help and Support

Windows Vista

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Nexus
Aug 19 2007, 08:23 PM | Tags: Support
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Hello everyone. I've installed some new software and my Help and Support app will not start up anymore. I'm sure it has to do with the new installs (Macromedia Suite, Adobe Suite, Autocad, Chief Architect, no bogus software)
When I try to start up Help and Support I get an error message saying:
[Window Title] Windows Internet Explorer
[Content] Internet Explorer cannot download / from help.
Internet Explorer was not able to open this Internet site. The requested site is either unavailable or cannot be found. Please try again later.
[OK]

Underneath it is a download dialog trying to download something.
Any suggestions on a fix? I'm pretty sure it has to do with the installs but does anyone have a workaround because I need to use these apps.
Thank you!
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TAubuchon
Aug 20 2007, 06:08 AM | Tags: Support
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Hi,
Here's a good place to start.
Troubleshooting problems with Help and Support Center windowsxp.mvps.org/helpctr.htm
Regards, Bert Kinney MS-MVP Shell/User bertk.mvps.org Member: dts-l.org
Legend One wrote:
QUOTE
Hello everyone. I've installed some new software and my Help and Support app will not start up anymore. I'm sure it has to do with the new installs (Macromedia Suite, Adobe Suite, Autocad, Chief Architect, no bogus software)
When I try to start up Help and Support I get an error message saying:
[Window Title] Windows Internet Explorer
[Content] Internet Explorer cannot download / from help.
Internet Explorer was not able to open this Internet site. The requested site is either unavailable or cannot be found. Please try again later.
[OK]

Underneath it is a download dialog trying to download something.
Any suggestions on a fix? I'm pretty sure it has to do with the installs but does anyone have a workaround because I need to use these apps.
Thank you!

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