I have this email in my outbox that displays this 'windows mail encountered an unexpected problem while displaying this message. check your computer for low memory or low disk space and try again' my new pc has neither of these problems and nor can i delete this email from my outbox list and its preventing me from sending emails, i need help from someone, anyone, please!

First thing is to remove McAfee or Norton AV and antispam from the computer if they exist. You may need to visit their website to fully uninstall the product (for Norton see here: service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039. Then get something less invasive. There are a number of free antivirus programs, but with any you have to disable email scanning. See oehelp.com/OETips.aspx#3
You can also try compacting and repairing the database using my WMUtil program (oehelp.com/WMUtil/).
After that, the only solution so far is to wipe out the database. So go to Tools | Options | Advanced | Maintenance | Store Folder to find the message store location. Then move everything under that Windows Mail directory to another directory, so that the Windows Mail directory is completely empty. Then restart WinMail and it will open fresh with nothing in the database. You can then add your accounts and if they work correctly then you can use File | Import | Messages and choose WinMail format and point to the directory to which you moved the files.
steve
"Drake_78"

"Drake_78"

Have you tried marking the message as read and then deleting it? That's what I've been doing and so far it has always worked. Other things:
Try repairing the database with WMUtil from oehelp.com
There are two copies of WindowsMail.MSMessageStore, One in %USERPROFILE%\AppData\Microsoft\Windows Mail and one in %USERPROFILE%\AppData\Microsoft\Windows Mail\Backup\New If you delete both of these the database will be rebuilt. However, while no messages should be lost, some may be downloaded again and you may lose some record of which have been read. I recommend that you only do this when they are causing you trouble, like when they are in the Outbox. Otherwise I now just mark them as read and ignore them.
Frank Saunders, MS-MVP OE/WM Do not send mail.

I DON'T HAVE ANY OF THOSE PROGRAMS, MY PC IS BRAND NEW WITH VISTA
"Steve Cochran" wrote:

ES ARENT ON MY PCMY PC IS BRAND NEW AND I HAVE VISTA, I LOOKED FOR THE THINGS YO
"Frank Saunders, MS-MVP OE/WM" wrote:

i HAVE A BRAND NEW PC WITH VISTA, I LOOKED FOR THE FILES YOU WROTE ABOUT, BUT THEYRE NOT HERE, AND THE SUGGESTIONS ABOUT DELETING THE EMAIL DON'T HELP EITHER, IVE ALREADY WROTE THAT I CAN'T DELETE THE EMAIL
"Frank Saunders, MS-MVP OE/WM" wrote:

What files aren't there?
"Drake_78"

So read the second two paragraphs and fix your capslock key. It seems to be stuck. Maybe you should take your keyboard back and have it fixed.
steve
"Drake_78"

R. MAST
"Drake_78" wrote:

Well Ive got Userdata but all this isn't here AppData\Microsoft\Windows Mail\Backup\New
"Frank Saunders, MS-MVP OE/WM" wrote:

Control Panel > Folder Options > View > "Show hidden files and folders"
Gary VanderMolen
"Drake_78"

Ive read the entirety iof your message and nothing was helpful, nothing is wrong with my caps key, I chose to write it that way and there's no need to be rude
"Steve Cochran" wrote:

Thank You Gary for telling me about the hidden files, this is a new PC and I had no iudea about them, Ive only had MS Windows 98 and 200 b4 and Vista I have noticed is so different, Ive got the hidden files showing now But I still can't delete this faulty outgoing message and I still can't send any emails out
"Gary VanderMolen" wrote:

On Sun, 22 Apr 2007 05:38:00 -0700, Drake_78 wrote:

Indeed, that's why you were asked to stop shouting.
Nigel M

When you join a new club or community, whether in real life or online, you are supposed to read and observe its rules and regulations. To *not* do so is considered ill-mannered and boorish. In the Usenet newsgroups like this one it is considered rude to write in all caps because it is equivalent to shouting instead of conversing politely.
Gary VanderMolen
"Drake_78"

and Indeed thats why I'm going to tell you to get a life, Im only here to try and get my problem fixed, not to be berated with smart assed comments from people who can't take comments as exactky how its written
"Nigel Molesworth" wrote:

Thanx for not listing any help suggestions, I will see fit to type any way I need to at the time. Your comment has been noted and reported to the message board administrators
"Nigel Molesworth" wrote:

This reply has nothing to do with getting the problem with my email fixed though thanx for the info, it isn't required.
"Gary VanderMolen" wrote:

"Drake_78"

There are two copies of WindowsMail.MSMessageStore, One in %USERPROFILE%\AppData\Microsoft\Windows Mail and one in %USERPROFILE%\AppData\Microsoft\Windows Mail\Backup\New If you delete both of these the database will be rebuilt. However, while no messages should be lost, some may be downloaded again and you may lose some record of which have been read. I recommend that you only do this when they are causing you trouble, like when they are in the Outbox. Otherwise I now just mark them as read and ignore them.
Frank Saunders, MS-MVP OE/WM Do not send mail.

Here is what I did, which may be a bit more lengthy than what most people need to do due to the Vista user problems my version has. Most people should be able to go to Computer, C Drive, Users, select their user name, and see the AppData file from there, and I cannot. I went to start in the start search area (just above start) I entered C:\Users\my user name\AppData\Local\Microsoft\Windows Mail (note that Windows Mail must be written as two separate words) I clicked on Windows Mail at the top of the list page I selected WindowsMail.MSMessageStore and pasted a copy in my documents (just in case) then deleted the file I opened the Backup folder then Opened the New folder Deleted the WindowsMail.MSMessageStore in this folder Closed out of everything and then upon opening Windows Mail it restores itself and also gives you several "restore" folders under the default folders. I then proceeded to input my emails into the folders by copy and pasting (I did notice a note online while searching that stated it is not a good idea to copy and paste several emails at once as this action can cause another "ghost" email, it also stated that doing anything too fast can cause this problem.) I hope this helps. I am more than happy to save anyone and everyone from having the problems I've had. CF
"Drake_78" wrote:

Hi Thankyou so much this worked really well and solved my problem Brilliant alisonr3519
"Frank Saunders, MS-MVP OE/WM" wrote: