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new user account can't use Office 2007

Windows Vista

nassausky
May 25 2008, 07:33 AM | Tags: Office Account Use 2007 User Cant
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I installed a brand new copy of Office 2007 Standard. Works fine. I then created a new user for my wife. For some reason, she can't see any of the office programs. Other software (like Quickbooks) are accessible by this new user, just not Office. Any ideas how to fix?
One other piece of information: It is a new HP laptop. It has a "trial version" of office that was never activated ( I tried, it would never take, so i gave up and just bought it at the store).
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HiperGeo
May 25 2008, 12:47 PM | Tags: Use Office 2007 Cant User Account
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"Dan in PDX" <Dan in PDX discussions.microsoft.com>
QUOTE
I installed a brand new copy of Office 2007 Standard. Works fine. I then created a new user for my wife. For some reason, she can't see any of the office programs. Other software (like Quickbooks) are accessible by this new user, just not Office. Any ideas how to fix?
One other piece of information: It is a new HP laptop. It has a "trial version" of office that was never activated ( I tried, it would never take, so i gave up and just bought it at the store).


You probably should have removed the trial version first, but that doesn't seem to have affected your ability to use the retail copy. When you performed the installation of the retail product, were you prompted to install Office for all users, or just the account in use? If so, which option did you choose?
I'd suggest removing Office and reinstalling it. If that doesn't solve the problem, you should probably seek help in a newsgroup dedicated to Office; you'd be more likely to find help there.
Bruce Chambers
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