i bought the Vista Home Premium upgrade 32-bit from Alienware and i was trying to install it, it goes all the way through the install process to where it gets to the step after "installing new features" (this step is something like "completing upgrade"). But as soon as it gets to 55% on that part, the screen goes black then it takes me to the blue screen, this is what appears when it goes to the blue screen:<br> <br> <font face="Courier New">A problem has been detected and Windows has been shut down to prevent damage to your computer.<br> <br> ati2dvag.dll<br> <br> TERMINAL_SERVER_DRIVER_MADE_INCORRECT_MEMORY_REFER ENCE<br> <br> If this is the first time you've seen this Stop error screen,<br> restart your computer. If this screen appears again, follow these steps:<br> <br>
Check to make sure any new hardware or software is properly installed,<br> If this is a new installation, ask your hardware or software manufacturer for any windows updates you might need.<br> <br> If problems continues, disable or remove any newly installed hardware<br> or software. Disable BIOS memory options such as caching or shadowing.<br> If you need to use Save Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.<br> <br> Technical information:<br> <br> *** STOP: 0x000000CF (0xA223FF48, 0x00000008, 0xA223FF48, 0x00000000)<br>
<br> *** ati2dvag.dll - Address A223FF48 base at A2220000, DateStamp 00000000<br> <br> Collecting data for crash dump ...<br> Initializing disk for crash dump ...<br> Beginning dump of physical memory<br> Dumping physical memory to disk: 40<br> </font><br> <br> I've tried installing Vista twice and the same thing has happened both times<br> im not sure what to do, here are my computer specs :<br>
<br> <font face="Courier New">CPU: DualCore Intel Core 2 Duo E6700, 2666 MHz (10 x 267)<br> Motherboard: Intel Bad Axe D975XBX<br> Graphics Card:PCI Express x16: ATI Radeon X1950pro (RV570)<br> Sound Card: SigmaTel STAC9221D A2 Intel 82801GB ICH7 - High Definition Controller [A-1] PCI<br> RAM: 3326 Megabytes Installed Memory<br> <br> Slot 'J6H1' has 1024 MB (serial number 0x00000000)<br> Slot 'J6H2' has 1024 MB (serial number 0x00000000)<br> Slot 'J6J1' has 1024 MB (serial number 0x00000000)<br>
Slot 'J6J2' has 1024 MB (serial number 0x00000000)<br> <br> Hard Drives: 500.11 Gigabytes Usable Hard Drive Capacity<br> 374.14 Gigabytes Hard Drive Free Space<br> <br> CD/DVD Drives: PV3241O BBL913S SCSI CdRom Device [CD-ROM drive]<br> TSSTcorp CD/DVDW SH-S162L [CD-ROM drive]<br> <br> OS: Windows Media Center SP2<br> <br> Bus Adapters: <br>
Intel(R) 82801GR/GH SATA RAID Controller<br> SCSI/RAID Host Controller<br> Silicon Image SiI 3114 SoftRaid 5 Controller<br> Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8<br> Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9<br> Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA<br> Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB<br> Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC </font> <br>
<br> any help would be appreciated

Hi,
As the problem seems to be occuring with files for the video card, I'd first recheck BIOS settings related to it. In particular make sure the rom shadowing for video is disabled.
Best of Luck,
Rick Rogers, aka "Nutcase" - Microsoft MVP mvp.support.microsoft.com/ Windows help - rickrogers.org
"T.Classof09"

How would i go about disabling the " rom shadowing " i checked my BIOS settings during startup by pressing F2 and i did not see any settings related to rom shadowing.
"Rick Rogers" wrote:

It may use a phrase like copy to ram or similar and not necessarily the terms "rom shadowning". Normally, it's found in the advanced chipset settings.
Best of Luck,
Rick Rogers, aka "Nutcase" - Microsoft MVP mvp.support.microsoft.com/ Windows help - rickrogers.org
"T.Classof09"

I looked through the bios and all of its options, "F2" for me during startup, and i couldn't find anything to do with cacheing or rom shadowing or anything of the likes, i looked through the alienware website and they said that vista doesnt support RAID 0 hard drive setups yet and thats what i have, could that possibly be whats wrong?
"Rick Rogers" wrote:

Hi,
Vista will install on Raid 0 as long as there is a compatible driver for it from the motherboard manufacturer. It needs to be installed at the point of setup where you choose the installation location.
Best of Luck,
Rick Rogers, aka "Nutcase" - Microsoft MVP mvp.support.microsoft.com/ Windows help - rickrogers.org
"T.Classof09"

I never got a chance to choose where to install vista,
i uninstalled all the ati drivers and the catalyst control center and when i tried installing vista again it never took me to a blue screen of death it just restarted my computer and the install was never completed, so basically what happened before, just without the blue screen.
"Rick Rogers" wrote: